CUSTOMER SERVICE /ACCOUNT MAINTENANCE

GreenPath, a national credit/financial counseling agency, has been helping consumers realize their financial goals and enjoy a better quality of life since 1961. We are committed to educating and empowering our clients. Hundreds of thousands of them have learned better budgeting and money management skills, how to use credit wisely, improved their credit ratings and dramatically reduced their total indebtedness. In 2007, our degreed and certified Counselors:

Conducted assessments and developed financial action plans for over 54,000 consumers. Almost 1/3 of those consumers had housing delinquency issues.
Completed over 240,000 pre bankruptcy counseling sessions and post bankruptcy education sessions.
Assisted over 46,000 members of our credit union partners.
Set up over 10,000 debt management programs.
Presented over 300 classroom sessions attended by over 5,000 consumers.
We are a member of the National Foundation for Credit Counseling and are accredited by the Council on Accreditation for Family and Children’s Services. GreenPath is a 501©(3) not-for-profit corporation providing free and low cost financial education and counseling to the community. We reach consumers through both telephone and Internet, but 62% of our first time assessments are still conducted face-to-face in one of our 38 branch locations in 7 states. Due to the positive reputation we have among consumers, creditors and attorneys and the acute need nationwide for our services, our operating budget and staff have more than doubled in the last three years. Please visit our website at http://www.greenpath.com/

We are seeking a fulltime Customer Service/Account Maintenance Representative for our location in Greenfield, WI. The successful candidate will be responsible for developing positive and collaborative relationships with an assigned group of Debt Management clients. You will periodically review your clients’ account activity to identify potential or existing problems, such as missed or insufficient payments and then work with the clients to proactively solve or prevent problems. You will respond to client inquiries concerning account activity and monthly statements. You will also interact with your clients’ creditors to resolve issues with rejected Debt Management Proposals or missed payments.


Requirements

To qualify an Associate degree (or equivalent) is preferred and 2 years of related work experience, preferably in banking or lending and excellent organizational, communication, problem solving and computer skills. A bachelor’s degree can be substituted for experience. A passion for learning and assisting others is essential.

We offer an outstanding benefits package including company paid health, life and long-term disability insurance, a company funded pension plan, tuition assistance and paid time off. You will receive 2 weeks of paid training at our corporate office and be exposed to state of the art information technology on a daily basis.

Candidates must not have filed bankruptcy in the past 10 years.

EOE/DRUG SCREENING COMPANY