Financial Operations Specialist

Public Consulting Group, Inc. (PCG) is one of the fastest growing national consulting firms. With over 425 professionals located in offices throughout the United States, we bring to bear a wide range of experiences and skills to solve almost any problem faced by the public sector.

Public Partnerships LLC, an affiliated business unit of Public Consulting Group Inc, seeks a Financial Operations Specialist to apply problem solving and proven research methods in an automated payroll and accounts payable environment. He/she coordinates and establishes priorities for assigned Team Leader(s) and Clerk(s) involved in all aspects of payroll, tax filing and accounts payable operations. The FO Specialist is responsible for overseeing internal PPL performance metrics and staff performance. He/she assists with development, implementation and evaluation of assigned staff and staff training programs. The FO Specialist manages records/documentation for audit and internal control purposes and performs other responsibilities as assigned by Payroll Supervisor.

Specific Responsibilities:

Manage Transaction Entry and Pended Payment Resolution (30%) Provide oversight and guidance to assigned staff to ensure accuracy/timeliness of payment processing. Manage verification and data entry timesheets across multiple programs using an automated document scanning process, within standard PPL performance metrics. Coordinate staff and technical activities related to pended payment identification and resolution Effectively communicate transaction status and requirements with Payroll Supervisor, Financial Operations Staff and Customer Service staff. Data entry and update payroll, accounts payable and budget information as needed.

Design, Implement and Evaluate Internal Performance Metric Activities (25%) Assist Payroll Supervisor with design, implementation and evaluation of PPL performance metric benchmarks. Monitor individual staff performance per PPL performance metric benchmarks. Design benchmark reports to help identify staff training needs and to ensure compliance with client contract performance measures. Coordinate processing of tax form documentation and follow-up with appropriate tax and labor agencies.

Provide Oversight for Effective Support Ticket Operations (20%) Track individual transaction issues and ensure items are resolved in a timely and contractual consistent way. Coordinate CCS support ticket interaction with Customer Service Center staff. Effectively communicate transaction requirements to all staff involved. Develop regular reports to track pended payment resolution and follow-up. Enter and evaluate support ticket information in CCS.

Produce Regular Tax & Insurance Filings (20%) Monitor regular payroll filings to IRS and state agencies. Produce and perform QA on annual W-2 forms to employees, and 1099 forms to independent contractors. Apply research and problem solving skills to assess and resolve process issues as questions arise. Manage procurement and administration of workers compensation and unemployment insurance.

Manage Payment Filing and Archive Systems (5%) Ensure appropriate tax and payment documents are stored and organized in a secure location. Ensure documentation is retained in accordance with federal, state and local tax agency requirements, and client contract requirements. Supervise tracking of documents sent off-site for storage. Coordinate the production of audit materials per request from appropriate agencies or client.

Qualifications: Bachelor’s Degree or equivalent experience. 1-3 years experience in payroll and accounts payable, preferably in an automated system environment. Supervisory background required. Knowledge of payroll tax process, forms and practices. Excellent accuracy and attention to detail. Ability to work independently and as part of a team in a fast paced environment with multiple deadlines. Excellent written and oral communication skills. Process improvement oriented. Excellent spreadsheet skills preferred.

Public Consulting Group, Inc. is an equal opportunity employer.  Please visit our website at pcgus.com for additional information.