PERFORMANCE ANALYST II

 
PERFORMANCE ANALYST II
Office of the Controller
City & County of San Francisco

Salary:  $75,660 - $91,962/year

This is an Employment Register Announcement.  Applications will be accepted on a continuous basis but the announcement may close at any time.  Completing the Supplemental Questionnaire is required.  The names of candidates who meet the required education and experience standards will be placed on an employment register for one year.  Candidates not selected during this one year period may request that their eligibility be extended or reapply when their name is removed from the register.

Position Description:
Under general supervision, conducts all aspects of project design and implementation to carry out program evaluations, performance management, and technical assistance to study, analyze and review policies, management and operations of governmental agencies, vendors, contractors, and other parties that do business with the City and County of San Francisco; and related research and duties as assigned. This position may lead portions of a project, supervise staff in day-to-day conduct of project work, provide on-the-job training, and evaluate staff performance on projects.  All positions are in the Controller's Office only.
   
As a team member the Performance Analyst II conducts/participates in complex job duties which include but are not limited to:
*  Developing detailed project plans, including scope and objectives, time budgets, and milestone dates.
*  Collecting, analyzing, testing, and documenting information (e.g., databases, procedures, operating methods) as it relates to project objectives.
*  Researching best practices, legal mandates and other background information, while determining needs of key stakeholders and identifying potential sources of data under general supervision.
*  Interviewing departmental staff to obtain relevant information.
*  Conducting project status meetings with department management to inform them of project results.
*  Maintaining ongoing communication with project manager/director and clients regarding project progress and problems.
*  Developing project findings and recommendations that are fully supported by analysis.
*  Preparing and reviewing written reports that effectively communicate project results.
*  Preparing and presenting project results at public hearings and to a variety of audiences.
*  Writing of procedures, manuals or other instructive materials.
*  Developing scope of work for and monitoring consultant contracts.
*  Reviewing team members work for completeness, technical accuracy, organization, content, tone, and grammatical accuracy.
*  Providing input into annual work plan to identify client needs and project priorities.
*  Performing project follow-up activities. 

Individually, the Performance Analyst II participates in:
*  Supervising, training, and evaluating Performance Analyst I and clerical/administrative support staff; managing staff performance.  Encouraging team members to challenge themselves and actively contribute to team effort.  Providing input to performance evaluations of team members.
*  Maintaining the appropriate level of confidentiality and sensitivity.
*  Recommending/developing operational changes for the City Services Auditor division.
*  Performing related duties and responsibilities as assigned.

 
Minimum Qualifications :
1.  Possession of a baccalaureate degree from an accredited college or university in business or public administration, accounting, finance, statistics, the social sciences, English, or a related field; AND

2.  Two (2) years of experience performing complex policy analysis, project management, public administration, or consulting.   

Substitution: A master’s degree in business or public administration, accounting, finance, statistics, or a related field may be substituted for one (1) year of the required experience.

How to Apply:
Applications for this register will be received on a continuous basis.  Applications must be filed through the online process (see instructions below).  Computer kiosks are located in the lobby of the Department of Human Resources, 44 Gough Street, San Francisco, for use by the public to file a City job application (if no other internet link is accessible).  The hours of operation are from 8:00 a.m. to 5:00 p.m. Monday through Friday.
 
*  Visit http://www.jobaps.com/sf/sup/images/default.asp to begin the application process
*  Click and select REG-1805-054703
*  Click on “Apply”, read the instructions and "agree to the terms of use" 
*  Click on “I am a New User” if you have not previously registered, or on “I have Registered Previously”
*  Follow the instructions given on the screen

If you have any questions regarding this register or application process, please contact the exam analysts Mirna Palma at (415) 554-7530, email: mirna.palma@sfgov.org or Vicente Centeno at (415) 554-7506, email: vicente.centeno@sfgov.org
 
Verification of Experience:
Verification of education will be required if invited to a selection process.  Verification of experience may be required at a later date.  City employees will receive credit for the duties of the class to which appointed.  Credit for experience obtained outside the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules.  Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience.  When requested, a copy of a diploma showing major or transcript showing coursework must be submitted to verify the education requirement.  When requested, verification of qualifying experience must be documented on the employer's business letterhead and must include the name of the applicant, job title(s), dates of employment, description of job duties performed, and signature of the employer or the employer's authorized representative.  Failure to provide the required verification when requested may result in rejection of application and/or removal from eligibility for referral and appointment in this class.  Verification may be waived if impossible to obtain. The applicant must submit a signed statement explaining why verification cannot be obtained.  Waiver requests will be considered on a case-by-case basis. 
Selection Procedures:
Information provided by the candidate in the Job Application and Supplemental Questionnaire will be assessed to determine his/her education, training and experience as they relate to job-related knowledge, skills and abilities, which may include knowledge of government procedures, comprehension and application ability, skill in computerized financial systems, written and oral communication skills, and interpersonal skills.  All candidates who meet the required education and experience standards will be ranked and placed on the employment register for referral to the hiring Division.  The Referral Rule for this register will be Rule of the List.  The Controller's Office will conduct further selection processes to make final hiring decisions.  Applicants selected for hire will be placed on an eligible list for permanent appointment to that Division.
The eligibility period on the register for successful candidates will be twelve(12) months.  Candidates on the employment register may reapply when their period of eligibility has expired.  Qualified applicants who choose to reapply after their period of eligibility has expired may request retention of their previous score and rank from the employment register in lieu of filing a new application and supplemental questionnaire.
Notes:
1. Important Employment Information for the City and County of San Francisco can be obtained at http://www.sfgov.org/site/sfdhr_page.asp?id=46205 Copies of this information can also be obtained at 44 Gough Street, San Francisco, CA.  The Important Employment Information is a part of this announcement.
2. Applicants with disabilities requiring reasonable accommodation for this selection process MUST contact the examination analyst by telephone at (415) 554-7530, or e-mail at mirna.palma@sfgov.org , or if hearing impaired, at (415) 554-6138 (TDD), or in writing to Controller’s Office, Room 488, City Hall, San Francisco, CA 94102, as soon as possible.
3. In compliance with the Immigration Reform and Control Act of 1986, all persons entering City and County employment will be required to prove their identity and authorization to work in the United States.
4. Applicants are advised to keep copies of all documents submitted.  Submitted documents become a permanent part of the exam record and will not be returned.  The hiring Division may require applicants to present additional documents at the time of appointment.
 
 
Micki Callahan, Human Resources Director
Department of Human Resources
Announcement#: REG-1805-054703
Date Issued:  April 11, 2008
Team: CON/MEP (415) 554-7530
 
MINORITIES, WOMEN AND PERSONS WITH DISABILITIES ARE ENCOURAGED TO APPLY
An Equal Opportunity Employer
 

DISASTER SERVICE WORKERS
All City and County of San Francisco employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the City requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.