Patient Accounts Manager

Patient Accounts Manager

Coordinated Business Organization

JOB SUMMARY:
This position requires the ability to work in a fast-paced environment and to deal with stressful situations with resourcefulness and initiative.  The selectee interacts with employees, management, and other support and professional staff, understanding that in order to lead one must first be able to listen and to provide support when necessary.  The nature of the work demands courtesy, technical skill, professionalism, tact, interpersonal skill, and maturity.  The selectee acts always in accord with a goal of preserving and promoting the prestige and image of Baylor College of Medicine.  A customer-service attitude toward patients, providers, and co-workers is a must

ESSENTIAL FUNCTIONS AND DUTIES:
*Works independently; showing initiative; setting priorities appropriately for self and those in his/her charge.
*Recommends goals and formulas for distribution of performance incentives to division administration.
*Recruits, interviews, hires and oversees counseling, reprimanding, suspending, and dismissing employees as necessary.
*Monitors quality and quantity of work assigned and performed, as well as attendance and adherence to policies and procedures; accurately, thoroughly, and fairly documenting unacceptable performance or behavior, personally displaying exemplary performance and behavior.
*Serves as a professional mentor and information resource by fairly and timely communicating and encouraging opportunities for growth, challenge, and advancement for those under his/her charge.
*Identifies and suggests process improvements or policy adjustments both to administration and to those in his/her charge.
*Maintains knowledge of and adhering to Baylor Personnel Policy.
*Maintains and acts in accordance with knowledge of Medicare, collection, health care and insurance regulations, practices and contracts as well as Baylor System Security policy.

Please apply for this position online at www.medschooljobs.org to vacancy number 20208SL or 21347SL.

'Baylor College of Medicine is an Affirmative Action/Equal Access/Equal Opportunity Employer.'