Patient Financial Services Representative

Company: Laser Spine Institute Location: Tampa, FL 33607 Salary/Wage: 16.00 - 20.00 USD /hoursalary to commensurate with experience Status: Full Time, Employee Job Category: Medical/Health Relevant Work Experience: 2+ to 5 Years Career Level: Experienced (Non-Manager) Company: Laser Spine Institute Fax: 813-762-1410 Laser Spine Institute, the premier health care provider in spinal surgery, is a state-of-the art, all-inclusive, outpatient surgical facility. LSI is having tremendous success with arthroscopic spinal procedures and continues to be on the cutting edge of medicine. LSI employees are the foundation of our continued success, superior patient care and support. We offer talented individuals the opportunity for a professional and rewarding career by focusing on training and developing our world class team. The Laser Spine Institute offers a very competitive salary and benefits package. In addition, our continuous growth provides unparalleled opportunities for employees. Patient Financial Services Representative Medical Billing & Account Resolution Specialist Position Overview: Responsibilities include, but are not limited to, payment posting; researching, disputing and appealing both paid and denied claims; and identifying trends or patterns with denials and/or non-payments. Uses Office-automated systems and applies company policies and procedures to input data, generate reports, conduct specialized research projects and respond to inquiries. May reconcile difficult accounts. Coordinates billing functions with related accounts payable transactions. This includes having the knowledge and ability to navigate payor-specific websites for verification and payment information/investigation of claims. Reports to: Director of Patient Financial Services Responsibilities:v Medical Collections: May need to assist in the collection of past due accounts by following up with insurance companies to learn the status of claims. May also submit appeals on denied claims as required. v Initial Billing: Create patient record; create reimbursement chart; create initial claim and submit to insurance carrier.v Client/Physician/Sales Interaction: Contact client, physician office, and sales representative to relay and/or obtain pertinent information and/or documents to effect billing of claims.v Documentation: Obtain necessary documentation (updated medical order, clinical notes,patient agreement, etc.) and submit to insurance carrier for continued coverage determination.v Reporting: Run reports summarizing charges and payments.v Statements: Prepare patients statements and insurance claims and assist patients with account inquiries. Education:v High School Diploma or equivalentv College education preferred Qualifications:v Minimum 2-5 years experience in medical billing.v CPT/ICD-9 coding preferredv Team and Detail orientedv Proficiency in Microsoft Office Suitev Ability to work with minimal supervisionv Strong interpersonal, organizational and analytical skillsv Experience working with all payer types to include Medicare, Medicaid, Tri-care and third party commercial insurance companies (Aetna, Cigna, Humana etc.).v Superior communication and customer service skills.v Ability to handle multiple tasks simultaneously under strict deadlines.