Project Coordinator / Junior Project Manager

Vengroff, Williams & Associates is a Equal Opportunity Employer With $20 billion dollars under its management, VWA is a leading provider of receivables management and Human Resource business process outsourcing (BPO) solutions for Fortune 1000 companies such as Microsoft, Kodak, GE, Ford, Fed Ex, Cisco Systems, Home Depot. Applying state-of-the-art proprietary information systems, best practice work flow and people to realize cost reductions, operating efficiencies, and improved process design, VWA’s approach enables clients to easily in source or outsource all or part of the quote to cash function. Solutions are customized to each client’s requirements or expanded to incorporate specialized tools and SAS 70 compliant processes and procedures. Services include full order to cash processing, third party collections, EIPP systems, deduction management, dispute management, auto cash solutions, front-end risk mitigation, and tax resolution. We are a very fast paced, reactive organization who prides ourselves on our ability to quickly and efficiently resolve all of our customer’s needs. If you are a results-oriented individual with a passion for excellence, we invite you to learn more about our company at www.vwainc.com. Our employees enjoy a competitive compensation package that includes major medical and dental benefits, 401K, Stock Options,  paid time off, and of course, the opportunity to challenge your-self at a world-class institution. 

 

Description:

Due to the rapidly changing nature of our business, we need someone who enjoys working hard, learns quickly, and is a self-starter. This is a great opportunity to make a significant contribution and gain valuable experience at an incredible organization!

The main responsibility of this position is to work in conjunction with corporate representatives in revenue generating efforts in the US market through effective and results-focused project support. Key activities include evaluating customer requests, strategizing solutions, and forging business partnerships and provide the highest level of customer service for our internal partners as well as our customers.

 

Responsibilities:Build and maintain a close relationship with the corporate team via phone, email, instant message, and/or face to face communication Understand field needs and requirements by demonstrating outstanding time management, follow-through, and problem solving skills Basic Quoting Support, ccreate or adjust quotes, including quality assurance checks Use Excel to analyze quote and contract data from various reporting tools Coordinate project completion with cross-functional teams, such as IT and Customer Service Provide input on current resources and ideas to improve them Management of Day to Day Issues Support special project requests

 Qualifications:3+ years in customer service and/or administrative experience preferred. Result oriented.  Ability to achieve goals on a monthly basis. Ability to work in a very fast pace and high pressure environment Ability to develop good relationships with internal partners as well as Customers Attention to detail and the ability to balance multiple tasks through to completion Ability to learn quickly Excellent communication skills and the ability to work with little or no supervision in a team environment Possess a positive attitude while working in both a team environment and individually Sensitive to sales situations and driven to close business Ability to effectively handle multiple tasks requiring internal research and customer interfacing Strong computer skills (MS Word, Excel, Outlook, web navigation) and quantitative analytical abilities Must be flexible with changing job requirements as the team grows

 

Education and Experience:Minimum AA degree with 5 years of customer service and/or administrative experience or Bachelor’s degree with 2 years of customer service and/or administrative experience

For immediate consideration please forward your resume to newinfo@vwainc.com