Senior Audit Analyst

 

 

 

Senior Audit Analyst

 

Description:

 

The Senior Audit Analyst designs and performs detailed financial audits and analyses of client telecommunications expense to identify billing errors and cost optimization opportunities. Senior Audit Analysts have in-depth knowledge of telecommunications expense and telephony in the following areas: Switched and Facility Access, Local Services, IXC Private Line and Usage, Wireless, and Data Services, Internet Protocol (IP), Voice Over IP, MPLS.  Senior Audit Analysts leverage knowledge of network topology, general telephony (e.g. call flows), tariff/contract/interconnection agreement analysis and interpretation, and industry billing standards to identify invalid billing and/or other savings opportunities.  Senior Audit Analysts own and manage their own initiatives and define their own objectives.  They are not task driven but opportunity seeking, working independently using their subject matter expertise to drive greater efficiencies and generating incremental revenue for the company.  The successful Senior Audit Analyst demonstrates leadership, initiative, progressive analytical thinking, an entrepreneurial spirit, excellent communication skills, and is a master of their field of expertise.


Responsibilities:

 Perform auditing, reporting, and analysis based on the audit engagement requirements

 Conduct and manage the dispute process including creations and filing disputes, rebuttal of denied disputes, resolution of disputes at the detailed level, tracking of outstanding disputes to final resolution, and production of dispute reporting to clients as determined by the contract.

 Conduct tariff and contract analysis, reviewing regulatory and rate application changes to identify errors in relation to client’s invoices.

 Act as a subject matter expert and liaison between the client and vendor to facilitate and expedite the dispute resolution process.

 Manage the audit engagements for  clients.

 Provide training and subject matter expertise to internal and external customers to increase knowledge, efficiency, and added value to the companies.

 Create audits and reporting in several systems including, AIM Analytics, Business Objects, PL SQL, Microsoft Access, Microsoft Excel, and Microsoft Power Point.

 Assist in the identification of requirements used to advance company audit tools and systems

 

Knowledge Requirements:

 Possess an extensive knowledge of carrier cost management including:NGN elements and contentAccess services-facility and switchedLocal servicesData network (Packet Switching, MPLS)Have experience with telco cost management software systems and solutions.

 Have a demonstrated ability to communicate effectively.

 Have a demonstrated ability to think analytically and perform responsibilities requiring close attention to detail.

 Possess the ability to multi-task effectively and prioritize responsibilities with minimal supervision.

 Strong written and verbal communication skills

 

Minimum Qualifications:

 6 years telecommunications experience in the audit/analytical function

 Bachelor’s degree in Business, Finance, Economics, or related field or equivalent work experience.

 Proficient in  MS Access, MS Excel, and  Business Objects or similar programming or analytical tools

 

Other:

 Position requires minimal travel of up to 25% to client sites for data gathering, client training and delivery of client engagement results.

 

 

EOE