TELECOMMUNICATIONS ENGINEER

TELECOMMUNICATIONS ENGINEERSkills:· Nortel IPT/Nortel SRG/Telephony Manager/Call Pilot/Cisco IPT / Cisco Call Manager, Cisco Unity, Windows 2000, SQL, SRST, E-911, H323, MGCP, SIP, QOS, Wireless. Wide range of knowledge on multiple PBX / ACD platforms.SCOPE:The Telecommunications Engineer is responsible for the design, delivery and support management of advanced Telecommunication Services (which include VOIP) on a National scale.  As a member of the IT Systems Engineering Department, this position will lead all aspects of our client Telecom functions.  In this position, the position holder will manage a total of 11 telecom systems, MAC work and contractors (indirect) employees.  Additionally, with 11 locations throughout the nation, they will set the vision and strategy for Telecom enterprise wide.  This position will be responsible for our clients implementation strategy and day-to-day management oversight of existing sites. Working with supply chain organization, they will be responsible for vendor and partner relationships with respect to voice / telecom initiatives within the company. SPECIFIC JOB DUTIES and RESPONSIBILITIES: · Provides telecommunications design, performance engineering and architectural deployment management for medium scale voice solutions. · Performs technical deployment leadership, solution audits, analysis and diagnosis of complex voice and networking solutions. · Provides backup and tier 3 technical support services.· Telecommunication vendor and carrier contract negotiation and management.· Disaster recovery and business continuity planning and design.· Assist with maintaining paging systems and music on hold functions at facilities; · Performs cross connects, punch downs and other appropriate hard wire tasks to configure components, and other communications equipment; · Keeps accurate records of work performed; · Manages phone inventory and assignments of firm equipment; · Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service. · Work with other technology staff relating to the Telecomm Networking infrastructure which includes VOIP · Partner with key internal customers to ensure use of voice and telephony technologies among employees is optimal and team productivity is at its highest. · Evaluate and set strategic direction / vision for how voice technology can be implemented at our client. · Oversee / Lead joint projects between IT group and Telecom. · Oversee and manage a centralized Telecom budget · Participate in Corporate-wide Cost savings initiatives Proven expertise integrating, configuring and supporting all the components that make up an IP Voice system solution including the infrastructure, call processing systems, and the client interface components. Vendor management of advanced voice systems installation, configuration, customization and troubleshooting of complex Networking solutions experience required.  EDUCATION, EXPERIENCE AND QUALIFICATIONS:· BS or MS degree in Computer Science, Business or MIS discipline or equivalent with 8-10+ years of work experience (TDM / VOIP voice communications).· Working knowledge of the Nortel periphery systems; Call Pilot, Telephony Manager, SRG.· Should have the ability to demonstrate knowledge of networking, IP Routing, familiarity with OSI model, VoIP functionality, End-to-end QOS, and LAN technologies.· Solid and proven management experience; must be able to lead and direct the work of others, manage project implementations, oversee daily operations, and communicate proactively with all levels of the organization.· Proven budget oversight and management experience in a large organizational setting. There is no relocation offered for this position.  Out of state candidates will not be considered.  In addition, my client can not sponsor or transfer Visa’s.  Those requiring sponsorship or Visa transfers will not be considered. Qualified/Interested candidates should send a Microsoft Word copy of their resume to BrettRomanoski@MergisGroup.com .   Built on more than 30 years of expertise, The Mergis Group is a specialty recruiting firm committed to helping professionals make the best career choices. We connect specialized professionals to leading opportunities that will foster success in their career.