Account Manager (National)

ReachLocal is looking to hire a talented Account Manager to play a key role in our National Sales Organization.  An Account Manager works with a Sales Manager’s Team to help them grow and retain their customer base.  Account Managers communicate directly with current clients regarding their advertising campaigns.

 

Specific Responsibilities:

· Entering corporate and national campaigns and monitoring their performance

· Responding to and updating assigned clients to ensure they are satisfied and informed

· Nurturing current assigned clients; including renewals and up selling

· Preparing monthly and annual reports for Sales Manager and team

· Monitoring campaign performance

· Managing paperwork

· Assisting the Sales Managers in meeting preparation by conducting research, formulating proposals, and gathering articles or sample reports.

 

Specific Skills/ Qualifications:

· 2-5 years working experience in sales (inside or outside), marketing, or customer service

· Sales-minded demeanor, with a particular strength and comfort level in retaining and up-selling current business

· Must be very comfortable on the internet with major sites and tools

· Must pick up technological concepts quickly

· Capable of methodically sorting through an issue and following through with Support team to resolve

· Able to organize time and prioritize multiple tasks in a fast-paced environment

· Able to interpret data on reports and make recommendations to improve performance

· Strong verbal and written communication skills

· Must excel at explaining and simplifying complex concepts (in-person, by phone, and via e-mail)

· Advanced Microsoft Office a must (Word, Excel, PowerPoint, Outlook)

· Must be positive and enjoy helping clients understand advertising and technology-related issues

· Must work with integrity and care for colleagues

 

Education Requirements:

· Bachelors Degree or Equivalent education / experience

 

Benefits

· Medical, Dental, Vision

· 401K

· Base Salary plus Commission

 

Experience:

· 2+ years of direct sales or customer service experience. Preferably in an environment where you were vertically centered or worked in an inside sales type of position.

· Internet and online marketing experience preferred