Account Manager, Software #777

The NPD Group, ( http://www.npd.com) founded in 1967, provides global consumer and retail information that helps manufacturers and retailers make more informed, fact based decisions in order to optimize their business. Many of the world’s most successful companies rely on us for insight on what is selling, where and why so that they can understand and leverage the latest trends.

Position Description:

 

The Account Manager manages NPD's relationship with publishers and manufacturers in the Software Industry, such as Microsoft, Symantec, CA, Inc., Trend Micro, Adobe, etc.  He/She is also accountable for client revenue and retention.

 

This position is open to location in the following NPD offices: Port Washington, NY and/or New York City.

 



Overall Responsibilities: Servicing and developing all Software clients, including developing detailed client plans for assigned accounts; understanding the client’s organization, internal objectives and business issues; and recognizing data inconsistencies and analytic possibilities for the Software industry; and preparing and presenting sales, training, and data presentations to clients.  Growing revenue of the accounts as well as identifying new business opportunities within the given budget structure. Ensuring overall client satisfaction with service, data application and deliverables by managing client relationships to build a reputation for excellent service and generate repeat business. Building strong, ongoing relationships with all levels of management at accounts through meetings, continual phone conversations, state of the industry presentations, and other value added deliverables. Evaluating how NPD’s products and services can address client’s key business issues by working with the client contact, senior management, and appropriate internal teams to develop or market products to address these issues.

Qualifications: 3-6 years experience in client servicing, market research or equivalent.  Category management experience preferred.  Applied industry and client knowledge.  Strong POS/consumer research knowledge.  Manages own projects to completion. Self-motivated.  Applies selling skills to existing clients. Exposure to contract negotiations.  Well versed in all BU methodologies or research methodologies.  Strong in all MS Office products (Strong Excel, PowerPoint, Word). Willingness to travel (typically 20%).  BA/BS or equivalent.

WHY work for NPD? NPD is a leading global provider in market research and a great place to work! NPD is about knowledge and insight, which is why we attract smart people who are passionate about their job and like to spend their workdays thinking, rather than just doing a job.  With over 1600 clients, intriguing markets to work within (ranging from Fortune 100 leaders to smaller businesses); NPD is an exciting career opportunity choice. Onsite cafeteria, shuttle service to LIRR and great benefits.