Client Service Specialist

Job Title: Client Service Specialist  Location:  New York, NY Reports To:  Director, East Coast Client Service  BASIC FUNCTION: Reporting to Director, East Coast Client Service,  will be responsible for understanding the business needs of comScore clients and how our services will meet their objectives. ESSENTIAL DUTIES AND RESPONSIBLITIES:· Provide first line of support for administrative questions from clients · Provide first line of support for methodology questions· Handle basic data reconciliation issues · Handle review of client press releases· Be knowledgeable on all measurement products and custom analysis to answer client questions and needs, and to aid in up sell opportunities· Participate in marketing plan meetings with sales team  · Implement marketing plans and  provide proactive contact with clients to aid sales in up sell and contract renewals  QUALIFICATONS:· 4 year college degree in communications, marketing or business Ideal candidate must be analytical and have an understanding of panel-based consumer research  2-4 years experience at an internet company, agency, or media background Experience in working with Quantitative and Qualitative research Must be able to work in a team environment as well as work independently Must have excellent follow-up skills and must be able to take initiative and be pro-active Must be able to multi-task, handle multiple projects and meet internal deadlines and client deadlines Background in Sales or Account Management a plus· Pro-active problem solving skills · Strong PC skills: Excel, Word, PowerPoint· Must possess ability to work in a technology-based start up environment· Very high energy/positive attitude TO APPLY PLEASE VISIT: http://www.comscorecareers.com/JobSearch/JobCenterViewCndt.asp?JobAd_Id=927312  comScore, Inc. (NASDAQ: SCOR) is a global leader in measuring the digital world. This capability is based on a massive, global cross-section of more than 2 million consumers who have given comScore permission to confidentially capture their browsing and transaction behavior, including online and offline purchasing. comScore panelists also participate in survey research that captures and integrates their attitudes and intentions. Through its proprietary technology, comScore measures what matters across a broad spectrum of behavior and attitudes.  comScore analysts apply this deep knowledge of customers and competitors to help clients design powerful marketing strategies and tactics that deliver superior ROI.  comScore services are used by more than 700 clients, including global leaders such as AOL, Microsoft, Yahoo!, BBC, Carat, Cyworld, Deutsche Bank, France Telecom, Best Buy, The Newspaper Association of America, Financial Times, ESPN, Fox Sports, Nestlé, Starcom, Universal McCann, the United States Postal Service, Verizon, ViaMichelin, Merck and Expedia.  For more information, please visit www.comscore.com  EOE/M/F/V/D