Community Associate: Bilingual Dutch/English

Community Associate: Bilingual Dutch/English Who You Are

You are completely fluent writing, reading and speaking in Dutch and are excited at the prospect of joining a team spearheading Communispace’s expansion into the international market.  You are analytical, inquisitive and energetic with a bias toward action. You learn quickly, are technically savvy, detail oriented and take initiative. You are an effective communicator and able to manage and prioritize tasks to a successful and timely resolution.  Most importantly, you work best in a collaborative work environment that is focused on excellence and customer satisfaction.

 

 What You’ll Do

In this contract position (15 hours/week or potentially 40 hours/week), you will work closely with a Netherlands-based Community Consultant and a UK based Senior Consultant throughout the duration of the online community, which is comprised on Dutch shoppers of a major Netherlands food retailer. Note that due to time-zone differences, you may be required to work during early morning hours that overlap with our Netherlands-based client and Communispace remote teams.  In your capacity as a Community Associate dedicated to this account, you will be responsible for:Configuring the online community based on client preferencesProviding ongoing technical and functional support to clients in the Netherlands Writing and disseminating weekly announcements in Dutch to native Dutch-speaking community members letting them know what is new in the communityAssisting in the design, posting, QA testing and facilitation of research and community building activities for community membersAttending and participating in weekly meetings to keep remote internal and client teams informed about what is going on in the community and to plan future activitiesWith the Netherlands-based Community Consultant, assisting in the analysis of community content and the development of Content Analysis and Consumer Insights reports in DutchCoordinating incentive mailings to ensure all qualified community members receive incentives in a timely fashionWorking with the Member Recruitment Department to coordinate community member recruitment and manage ongoing participation levelsAssisting with special projects related to monthly reporting and QA testing

 Desired SkillsFully bilingual in Dutch / English (reading, writing, speaking)Proficiency in MS Office (Excel, Word, and PowerPoint)Experience with Photoshop and HTML preferred

 Why Us?

Communispace Corporation (www.communispace.com), headquartered in Watertown, Massachusetts, is "one of the fastest growing marketing and technology companies in the country, with a Blue Chip client list that would make a Madison Avenue giant jealous," according to Advertising Age. The company builds, manages and facilitates private, branded communities used by major corporations to hardwire the voice of their customers into business—helping them to generate continuous insights, develop new product ideas, and increase loyalty. Founded in 1999, the company has created more than 250 customer communities for global corporations including: Kraft, Hewlett-Packard, Charles Schwab, Hallmark, Unilever, GlaxoSmithKline, Avon, Hilton Hotels, General Mills, the Chicago Tribune, PepsiCo, and many more.

 

To apply, please send your resume and cover letter to careers@communispace.com with the job code "cad-m" in the subject line.