Online Production Manager

If you are a passionate professional with production knowledge, excellent managerial abilities and a working HTML knowledge, consider bringing your skills and energy to e-Dialog. We want to get to know you!

 

E-Mail Campaign Manager

Position Details:

Supervise teams of Campaign Associates to ensure flawless production and execution of e-mail campaigns.

 Supervise an assigned team of Campaign Associates who are responsible for deploying e-mail campaigns for multiple clients. Be accountable for the daily e-mail production of assigned Campaign Associates.Have a full understanding of the internal tools used in production deployment, and be able to step in and deploy e-mail campaigns in the event of a Campaign Associate’s absence.Advise and assist Campaign Associates with e-mail campaign scheduling, mailing issues, policies, procedures, and e-mail campaign expectations. Manage, train, and coach teams of Campaign Associates on e-Dialog tools and best practices. Assist Production Manager in bringing new Campaign Associates onboard and enforcing adherence to training programs.Interface with all departments on a production level to ensure workflow efficiency. Work very closely with Account Service Teams to ensure account and client expectations are being met on a production level.Troubleshoot and resolve issues independently.Publicly present ideas, share information, and foster dialogue that furthers the learning and growth of knowledge within the department and company. Write and conduct bi-yearly reviews for assigned team of Campaign Associates.  Be accountable for assigned Campaign Associates’ issue resolution and escalate to Production Manager when necessary.Be accountable, through guiding and managing assigned Campaign Associates, on new business launches. Ensure flawless execution of e-mail production campaigns. Gather assets for campaign builds develop and maintain scheduling expectations, and leverage proprietary tools and databases to set up e-mail campaigns. Work with developers to ensure proper rules are established in e-mail campaigns.Perform simple code changes within campaigns depending on their complexity. Coordinate proof rounds and approvals with client.

 

Position Experience:BS/BA degree1-3 years of supervisory experience directly related to the duties and responsibilities specified. Experience working with e-mail campaigns.Basic database marketing skills.Familiarity with HTML.Proficiency with MS Office. Strong organization skills and attention to detail.Excellent interpersonal skills coupled with the ability to successfully engage and influence workflow production across a geographically-dispersed organization.Ability to work well with clients and communicate effectively across all departments (Creative, Engineering, Account Services, etc.). Ability to manage multiple priorities and projects under extreme time constraints.Ability to work independently and as a member and manager of a team.

 

 

 

Company Background

e-Dialog is a leading provider of advanced e-mail marketing services and solutions. Our clients include an impressive array of the world’s most recognized brands, including the NFL, American Eagle Outfitters, British Airways, and Nintendo. This is your chance to not only work with top brand-name marketers, but also help develop software and solutions that are changing the way companies market today.

 

 

Life at e-Dialog

There is a lot to like about working at e-Dialog besides buzz worthy clients and cutting-edge technology.  Ours is a fun and exciting work atmosphere that emphasizes teamwork and creativity. We value the contribution of every employee, and you can rest assured that the work you do every day is making a difference – for e-Dialog and our clients.

We welcome new ideas and provide employees with every opportunity to advance their careers. We also offer outstanding benefits, including complete medical coverage, generous vacation time, tuition reimbursement, and 401(k).  All benefits are subject to the terms and conditions contained in their respective documents.

For further information, check us out at: e-dialog.com

 

e-Dialog is an equal opportunity employer