Product Manager II- Sales and Marketing Portfolio
The primary role of the product manager is to manage one (or more) projects and ongoing services associated Individual and Family and California Small Business. This will also include projects associated with MSSA. The Product Development function is responsible for effectively bringing products to the market that meet customer (e.g., member, broker, consultant, purchaser, internal customers, etc.) needs and expectations and ensures that product and operational goals are achieved. Responsibilities will include, supporting the development of an overall product from its concept through to launch. The nature of the product launch may require a product developer to participate in some aspects of product management (e.g., the launch of a complicated, new product may necessitate participation in initial product management activities within the early introduction, growth, maturity, and decline) of the new product at the post-launch scenario. The product development job function will ensure that 1) a product concept moves effectively through the gates; 2) the product business case is developed and continually managed for various product initiatives; and 3) the core team (which is the cross-functional team responsible for bringing the product(s) to market), is established and managed. Develop and manage a Product Plan and Roadmap to ensure that the product is producing desired results for the targeted market segment and regional operation, identifying key problem areas for remediation.Supports product leadership and Regional and/or Functional leaders for the delivery of key financial performance of a KP product in the marketplace, ensuring that results meet or exceed those outlined in the Product Management/Development Business case.Identify key actions necessary to remediate key problems/issues and make recommendations to management on steps necessary to improve Product portfolio or program performance.Makes recommendations on key actions necessary to meet or exceed business requirements to incorporate into product development plans. Supports measurements against defined performance metrics.Supports assessment of performance enhancement opportunities, line extension opportunities, and retirement recommendations.Participates in, and may lead, cross-functional teams of personnel on routine and entry-level scope activities that support Product Management goals, activities, processes and programs.Performs complex analysis for the most challenging Product initiatives and/or the most sophisticated market segments/largest of regions.Under limited supervision, drafts or reviews policies and procedures to implement Product Management best practices and makes recommendations to management on needs to achieve strategic objectives.Routinely makes presentation of proposals, business cases and recommendations to departmental management and cross-functional leadership.Collaborates with or acts as the Project Manager to ensure that a comprehensive Project Plan exists for all key initiatives and routinely reviews Project and Product scorecards and timelines to conduct an impact analysis on key outcomes caused by delay or project resource gap.Responsible for drafting moderate to complex product initiatives, influences team members to implement changes necessary to meet market needs. Responsible for tracking and/or reporting on vendor relationships, including network management where applicable. May work with vendors to accomplish joint goals.Acts as support on technical matters, to team members and cross-functional staff.Evaluate and recommend tasks relating to all Lifecycle Management activities including, Product Performance and Tracking & Reporting, Product Performance & Evaluation, Product Enhancements Planning and Product Retirement.Participates and contributes in Product Management team meetings.Requirements for this position include 2-5 years of experience of key customers and/or healthcare industry. Product/Market needs analysis2-5 years of Health Insurance, Health Plan Administration, Healthcare, Benefit Administration, or Benefit Policy Experience a plus.Deep knowledge of the web development process.Frequent use and general knowledge of internet/web industry practices, techniques, and standards.Familiarity of online design principles, trends, competition, technical limitation in order to design products and relationships between suites of related products appropriately.Familiarity of web services or portal technology.Working knowledge of benefits, benefits administration and health care delivery from either or both a provider and payor perspective along with insurance industry practices and systems.Preferred: working knowledge of KP policies, practices and systems.Preferred: a foundational understanding and experience navigating IT processes, org charts and accountabilities. 4-year degree in related field or equivalent experience.This position consistently supports compliance and the Principles of Responsibility (Kaiser Permanentes Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and local laws and regulations, accreditation and licenser requirements (if applicable), and Kaiser Permanentes policies and procedures.To submit your resume or find out more about this and other positions, please visit our web site at www.kaiserpermanentejobs.org . For immediate consideration, please submit your resume online at www.kaiserpermanentejobs.org and create a personal profile. Please use the Copy and Paste option to attach an unformatted (text only) resume. INTERNAL EMPLOYEES: Please use the Kaiser Permanente Employees link to create your profile. Use the Copy and Paste option to attach an unformatted (text only) resume. Program Offices does not require any Transfer Applications or Performance Appraisals at this time. However, you will be notified if your appraisal will be needed at a later date. Kaiser Permanente offers exceptional benefits. A competitive compensation package will be offered to applicants, commensurate with experience. Kaiser Permanente is proud to be an equal opportunity/affirmative action employer. Additional Information Reference Code: 948019 Position Type: Full Time
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