Sr. Project Coordinator

Primary Responsibilities:      Tasks PerformedThis candidate will be responsible for various operational projects both internal and client implementations, and will be expected to lead and manage interactions including, scoping, business requirements and operations delivery. The candidate must have the ability to learn and understand customer business processes and be able to adapt and manage customized programs for varied clients across multiple vertical markets. This individual will participate in decisions regarding technical approaches, cost and project scheduling, and performance.  The Senior Project Coordinator daily responsibilities will focus on service and operations deliverables  Works directly with project managers to manage major accounts with focus on service delivery, client retention and expansion of business opportunities. Manage client applications and coordinate with development to correct or enhance current products Always know the status of all areas of the projects and assist in preparation of project updates for PM at client meetings. Develop and deliver training programs when necessary. Develop and analyzes operations and project reports. Establish and maintain systematic tracking of all research efforts, effectively manage internal and external relationships Keep abreast of industry, economic/business trends and advancements, and apply knowledge in a timely and effective manner This position is accountable for possessing a good working knowledge of InsiteResearch processes, capabilities, policies, procedures and software Must ensure compliance with AHM/Cogenix and client processes and procedures. Maintain current knowledge of appropriate regulations, e.g. OIG, PhARMA, ACCME. Facilitates projects through sale to delivery within budget and time line requirements. Facilitates project reconciliation and customer requests  Desired Education:Bachelor’s Degree or equivalent work experience Desired Job Experience: Minimum two years previous project or operations experience required. Minimum two years work experience with in a fast paced environment servicing the pharmaceutical industry or related field. Proven ability to work well with highly skilled technical resources and with mid to senior level internal contacts. Excellent communication and interpersonal skills Strong leadership skills with the ability to counsel and motivate individuals Demonstrated experience with project management tools, methodologies and software (e.g. MS Project, MS Office). Experience with document management/imaging technologies is preferred  i.e. Share point Experience in market research environment preferred.    Other Qualifications:A desire to work in an intense and committed environment Flexibility in scheduling Positive, can do attitude Must be a team player and able to multi-task in a challenging environment while maintaining professionalism Must have strong troubleshooting and problem solving skills, as well as creation of process documentation, training materials, and solutions documents Participate in the solutions process of customer inquiries Superior customer service and organizational skills Proficiency in MS-Office, Word, Excel, and Outlook Exceptional attention to detail    Job Title: Sr. Project Coordinator Company: Advanced Health Media Location: Union, NJ 07083 Status: Full Time, Employee Job Category: Customer Support/Client Care Relevant Work Experience: 2+ to 5 Years Career Level: Experienced (Non-Manager) Company: Advanced Health Media