Customer Service/Account Manager

Account Manager

 

Precision Measurements, Inc. providing quality metrology services for over 20 years is located in Sunnyvale, California in the heart of Silicon Valley. PMI provides ISO 9002 and A2LA certified calibration programs for professional, comprehensive technical services to a wide customer base. Specializing in the fields of biomedical, pharmaceutical, telecommunications, semiconductor and electronic manufacturing services for high technology markets setting standards to provide the best value to our customers and growth opportunities to our employees.



 

We have an immediate opportunity for an Account Manager in Sunnyvale, CA. This individual will be responsible for the creation and implementation of an effective business development strategy with potential new and existing accounts to maximize our market penetration in the assigned territory. The responsibilities of the Account Manager will be:

• Develop new service accounts with limited direct supervision.
• Manage contract negotiations and renewals with existing customers.
• Implement effective territory management practices to maximize face to face contact with prospective decision-makers and end-users.
• Interface with sales management and other departments on a regular basis to assist with strategic, tactical and regular administrative projects.
• Utilize company contact and data management software to optimize information collection and management reporting.
• Attend scheduled laboratory, sales and company meetings, conferences and training sessions.
• Regular communication to sales management of sales forecasts, budgets, action plans and competitive analysis.
• Coordinate and meet regularly with local site management to ensure seamless operations between sales and other departments and to facilitate superior customer service and new customer development.
• Creation of proposals and preparation of requests for proposal for submission to corporate for pricing.

The ideal candidate will be an independent, self-starter with a minimum of 5 years of account management experience and will be able to meet the position's objectives with limited direct supervision. The leading candidate will hold a Bachelor's Degree in sales, quality, marketing or business. Candidates with a strong background in high technology sales, service contract sales and experience in the semiconductor, electronic component, or computing markets will be given favorable consideration. Those holding degrees in other areas, but with significant experience in the aforementioned markets, may also be considered. The ideal candidate will also be proficient in the use of MS Office Suite.  Both written and verbal communication skills are extremely important.
What We're Looking For in our Team Members:
High energy, ambition, motivation and excellent communication skills - great phone presence a must! Proven experience with problem-solving, decision-making, and employee relations preferred. Additional experience with inside sales and outbound calling will be preferred. Proven relationship-building skills. Must be detailed oriented, well organized and able to work independently as well as part of a team Excellent written and verbal communication skills (great phone presence!) Strong time management, follow-through and organizational skills Successful record of CRUSHING your goals

 

Compensation:

 

PMI provides employees with a complete salary/benefit package including Medical, Dental, Life, Vacation, PTO, Short Term Disability and Long Term Disability insurances, and 401(k) w/matching. 

 

Come join our team!

 

To apply for the position with Precision Measurements, Inc. please email resume to pmi@pmi-cal.com