Help Desk Assistant 1196

Job Category: Installation/Maintenance/Repair Job Requisition Number: Q10541 Under close supervision, works with some assistance to perform a variety of semi-routine support activities in the technical support function. As a technical liaison, responsible for providing troubleshooting and repairing technical support to BAE Systems employees and consultants. Assesses, assigns severity, and responds to situations where standard procedures have failed in isolating or fixing problems bringing them to rapid resolution or escalation. Must Have the Following: U.S. Citizen General PC & server knowledge. MS Access, Excel, and other generic MS Office programs. 1+ Years with HS High level of interpersonal, social, and interaction skills.Prefer to Have the Following:Submit Resume BAE Systems is the premier global defense and aerospace company delivering a full range of products and services for air, land and naval forces, as well as advanced electronics, information technology solutions and customer support services. BAE Systems, with 96,000 employees worldwide, had 2006 sales that exceeded $27 billion on a pro forma basis, assuming BAE Systems had owned Armor Holdings, Inc. for the whole of 2006. BAE Systems is an Equal Opportunity Employer and supports a drug free environment. Learn about BAE Systems  |  View all BAE Systems opportunities  |