Systems Engineer Support Analyst 3/4

Skills Management Title Engineering Status Full Time, Employee Business Component Engineering Requisition Number 08-1010206 YOU MAY NOT ALWAYS SEE US, but we're in the sky, on the ground, at sea and out in space; with your help our technologies will benefit the world. That's why we're here. Systems Engineer Support Analyst 3/4 Position Description Operations controller for the Ground-based Missile Defense (GMD) program located in Huntsville, Alabama. Support program operations and sustainment including scheduling and interfacing with internal and external customers. The responsibilities include integration and analysis planning. Must develop and maintain strong customer relationships, prepare and present status briefings, resolve issues, and risk analysis. Researches, analyzes, and compiles complex technical data for the GMD program in the projected operational environments to optimize effectiveness over the program lifecycle. Assists in the integration of technical, cost, value, risks and specialty engineering considerations into definition of the product. Interfaces with other members of the project or program teams, management, sales and marketing staff, customers and suppliers to meet group, organization and company objectives. Performs technical planning and control; maintains and improves processes. Competencies General/Leadership [ + ] Build Positive Relationships Builds effective working relationships within the work group, with interorganizational employees, and occasionally with external customers. Probes for and provides information to clarify situations. Seeks and expands on original ideas, enhances others' ideas, and contributes own ideas about the issues at hand. Places higher priority on team and organization goals than on own goals. Seeks agreement from work group, with other employees, and occasionally with external customers to support ideas or take partnership-oriented action; uses sound rationale to explain value of actions. Establishes good interpersonal relationships by helping people feel valued, appreciated, and included in discussions. [ + ] Communication Clarifies purpose and importance; stresses major points; follows a logical sequence. Keeps the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. Frames the message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience. Seeks input from audience; checks understanding; presents message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Accurately interprets messages from others and responds appropriately. [ + ] Initiating Action Takes immediate action when confronted with a problem or when made aware of a situation in own or other work area. Implements new ideas or potential solutions without prompting; does not wait for others to take action or to request action. Takes action that goes beyond job requirements in order to achieve objectives. [ + ] Innovation Consistently identifies implicit assumptions in the way problems or situations are defined or presented. Sees alternative ways to view or define problems; is not constrained by the thoughts or approaches of work group members, interorganizational employees or external customers. Draws upon multiple and diverse sources (individuals, disciplines, bodies of knowledge) for ideas and inspiration. Combines complex ideas in unique ways or makes connections between disparate ideas; explores different lines of thought. Views situations from multiple perspectives; brainstorms multiple approaches/solutions; examines numerous potential solutions and evaluates each before accepting any. Targets important areas for innovation and develops solutions that address meaningful issues in own work areas and thought the organization. [ + ] Systems Thinking Evaluates job tasks and processes on how well they help meet team objective(s); identifies non-value-adding components and barriers. Formulates change strategies; seeks input from others to evaluate options for change and encourage buy-in. Makes appropriate changes to job/role structures and processes by communicating effectively and focusing on new skill development. Uses accurate measurement systems to monitor the implementation.Technical [ + ] Analytical Skills Basic - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the department level. Preferred - [ + ] Customer Knowledge Basic - Complete knowledge of techniques to help identify a customer's organization, capabilities, practices, support resources, preferences, problems, and other constraints in order to provide effective product support and technical issue resolution. Preferred -Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources with clients, customers and/or suppliers. [ + ] Government Interface Basic - Complete knowledge of relevant government agencies and processes as well as current issues (e.g., governmental, international, industrial) impacting functional responsibilities of the occupation. Has routine contacts with external government agencies and interacts with senior internal and external personnel on significant matters often requiring coordination between organizations. Preferred -Extensive, specialized knowledge of techniques to help identify a customer's organization, capabilities, practices, support resources, preferences, problems, and other constraints in order to provide effective product support and technical issue resolution. [ + ] Knowledge of User Basic - Complete knowledge of the user role, user domain, and user skill level to effectively work with and represent the end user within the company. Preferred -Extensive and specialized knowledge of relevant government agencies and processes as well as current issues (e.g., governmental, international, industrial) impacting functional responsibilities of the occupation. Has frequent contacts with external government agencies and interacts regularly with senior internal and external personnel on significant matters often requiring coordination between organizations. [ + ] Product Knowledge Basic - Complete knowledge of product/service value stream. Preferred -Extensive and specialized knowledge of the user role, user domain, and user skill level to effectively work with and represent the end user within the company. Education and/or Experience Level 3 - Bachelor's degree and typically 5 to 8 years' related work experience or a Master's degree with 3 to 6 years' or a PhD degree with 0 to 3 years' related work experience or an equivalent combination of education and experience. Level 4 - Bachelor's degree and typically 9 to 13 years' related work experience or a Master's degree with 7 to 11 years' related work experience or a PhD degree with 4 to 8 years' related work experience or an equivalent combination of education and experience. Other Job related information Position requires US Citizenship. Applicants selected must have a current Secret Clearance - will be subject to a government security investigation and must meet eligibility requirements for accessing classified information. **Please indicate your current Security Clearance status (Active, Inactive, etc.) and effective dates clearly on your resume.** Boeing offers programs to support career advancement and learning opportunities and technologically challenging assignments. This position offers an opportunity for employees to also enjoy the advantages of living and working in Huntsville. Missile defense and space exploration are at the heart of this community, where there are more engineers per capita than anywhere else in the nation. Huntsville offers a wide range of cultural and recreational opportunities, and the natural beauty of the area provides unlimited opportunities for hiking, biking, golfing, outdoor exploration and water sports on the Tennessee River. *** Please note that depending on the specific position, you may be required to pass additional medical tests, credit checks, and/or other requirements. These additional items are required for the Company to comply with various laws and regulatory rules.*** Every job requisition has specific and unique requirements listed under 'Description', 'Competencies', and 'Education'. Applicants will increase their opportunities for consideration by demonstrating compatibility with these requirements in their resumes. The job specifications - including competencies (knowledge, skills, abilities, and other characteristics), job-relevant work experience, education, and other requirements described in this requisition - will be the basis for applicant screening, including resume reviews, structured interviews and any other assessments used to support the hiring decision. All candidates considered for this position may be required to participate in a structured interview. The structured interview is a standardized method of evaluating candidates' job-related competencies to support an objective selection and promotion process. Contact Info: Boeing, U.S. Citizenship is required for most positions. Boeing is an equal opportunity employer supporting diversity in the workplace. Copyright © 2006 Boeing. All Rights Reserved.