Technical Writer / Trainer - Navigational Data

A leader in aviation is looking for the best to journey with us into the future of navigation!

 

For more than 70 years, Jeppesen, a Boeing subsidiary, has made it possible for pilots and their passengers to safely and efficiently reach their destinations.

 

We are the world’s leading provider of aeronautical data, and are combining our company’s enduring spirit of innovation with a legacy of leadership in aviation to deliver 21st century navigation and optimization solutions. We have now expanded into the Marine and Rail industries, and are rapidly growing on a global scale!

 

At Jeppesen, we believe in a balance between personal growth and professional development.  We hire the best to grow our company’s future. Visit our website to learn more about Jeppesen’s pioneering spirit, and to apply for our open positions.

 

 

Summary

 

Provides key support to our Global Navigation Services division, which is the core of Jeppesen´s data services, charting and product production.

Essential Duties and Responsibilities include the following.  Other duties may be assigned.

· Performs training needs analysis and develops training manuals, aids, workbooks, user and instructor documentation with minimal assistance and re-work.

· Displays subject matter expertise in majority of training delivery and development for assigned areas of responsibility.

· Develops, maintains and delivers basic through advanced technical training materials related to hardware and software applications and applications training, department work flows, quality systems, and other areas.

· Provides knowledge, feedback, and development assistance to other Writers.

· Reviews existing user and technical documentation for revision purposes.

· Coordinates activities and resources for the facilitation of training courses.

· Uses evaluation tools and internal work flow to track training progress.

· Documents milestones and reports progress to management.

· Recommends improvements to departmental business systems and user documentation for usability and compliance with established standards, and modifies, as needed.

· Assists in creating project plans, and schedules.

· Provides input to department budget, as requested.

Education/Experience:

Bachelor’s degree in Communications, or Business, with an emphasis on technical writing, teaching, aviation or an aviation-related field, or equivalent combination of education and experience.

· Minimum of two (2) years technical writing experience; previous instructional design experience highly desired.

· Minimum of four (4) years of adult education experience, to include previous technical writing experience.

· Established background in the application of Learning Content Management Systems (LCMS), Xyleme preferred.

· Experience authoring in markup languages, e.g. XML, HTML.

· Proven background in database management (user perspective).

· Well-developed technical research skills.

· Extensive experience with Navigational Data applications required.

· Computer savvy, to include MS Office suite (Word, Excel, and PowerPoint).

· Strong written and oral skills, to include stand-up training/presentation abilities.

· Customer oriented, with a service delivery focus.

· Pilot certification with instrument rating highly desired.

 

Jeppesen offers a competitive salary, a comprehensive selection of benefit options, including 401(k) with company match. 

 

All job offers are contingent upon successful completion of drug screen and background verification.

 

 

APPLY NOW***In order to apply for this position, please follow the below link to the Jeppesen website:    http://www.recruitingsite.com/csbsites/jeppesen/careers.asp



Jeppesen is an Equal Opportunity Employer.