Training Specialist, Jacksonville, NC (262044-699)

DescriptionThe IT Services Group of QinetiQ North America (QNA) is a leader in enterprise technology services and solutions for homeland security, defense, intelligence and government operations. We provide innovative engineering and IT solutions to all branches of the US Military and US government agencies supporting their mission critical functions. QNA is a rapidly growing company with opportunities throughout the United States. We invite you to learn more about us and explore career opportunities with QNA, a dynamic, employee-focused company.The Training Specialist provides testing, training and fielding support to customers regarding technical aspects of designated systems and services. Fundamental level knowledge of designated systems. Answers questions about installation, operation, configuration, customization and usage of designated systems and services. Applies fundamental level diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex issues to more experienced Technical Support Specialists. Must have strong customer service awareness and oral communications proficiency. Must be able to collaborate in a team environment.Provide instruction to military personnel on setup, operation, and configuration of communication (radio,telephone,data) Command & Control Center.Provide instruction to military personnel on setup, operation, and configuration of Generator Environmental Control Unit Tent Trailer (GETT). Develop training material using source equipment and reference material. May work in physically demanding environment: construct tents, lift, move, and setup heavy equipment. (Up to 100 lbs). May work in inclement weather conditions.Possess (or Have Ability to Obtain) Secret Security ClearanceWillingness to Travel up to 25%, conus and oconus, >25% travel is available if desired.Visit us at www.apogen.com or www.itscorporation.com or www.3ht.com or www.qinetiq-na.com Required SkillsThis position requires a high school diploma and 3 years of related experience on a single designated system.• Mid-Level Understanding of switches/routers• Verbal and Written Communication ProficiencyRequired Experience• Military Network IT Experience • Training Experience (Formal or Informal) Please apply for this position directly on our website at http://hostedjobs.openhire.com/epostings/jobs/submit.cfm?fuseaction=dspjob&jobid=262044&company_id=15699&jobboardid=24

Apogen Technologies is an Equal Opportunity Employer.