Administrative Coordinator for Sales

Office Environments of New England, the premier provider of office furnishings, architectural products and audio visual products and services seeks a dedicated, service-oriented professional to join our team as a Sales Coordinator in our Boston office.

 

The Sales Coordinator provides order administration and customer service support to ensure that company policies and procedures are followed, gross profit is retained, and to maximize a Sales Representative’s outside sales time. 

 

The primary job functions are as follows:Prompt handling of customer inquiries and complaints, taking the appropriate action to send out literature, quote fill-in product, respond to order status inquiries and resolve customer concernsAssist Sales Reps in preparation of accurate and complete quotes and orders, checking for accuracy of pricing and informationConvert quotes and release all orders in accordance with established department proceduresEnsure PO’s reach vendors. Troubleshoot and manage PO throughout order cycle (changes, additions, etc)Process vendor and customer acknowledgements and follow up on inconsistencies and changesCoordinate requests for service, delivery and installAssist in the investigation and resolution of accounting issuesMonitor and resolve open issues from order management reportsResponsible to maintain accurate and standardized filesAnswer incoming calls for Sales Rep when Rep is on other line, cell phone or out of the officePerforms other duties as required to support assigned Sales Reps, allowing Reps to maximize outside sales time

 

The qualified candidate should possess the following skills and experience:· Strong math aptitudeSolid interpersonal skills that enhance a team environment Ability to problem solve independently with a sense of urgency Positive and upbeat attitude with customer service orientation Intermediate PC Skills: Word and Excel. Communicate clearly and professionally, both verbally and in writing. Detail oriented and organized, with the ability to multi-task Excellent phone skills Post high school professional training in computer skills or business-related area or BA/BS degree. Two years in customer service or related experience preferred

 

We offer a competitive compensation and benefits package including medical, dental, STD, LTD, Life/AD&D, 401(k), vacation, sick time, and paid holidays.

 

If you are looking for a company that encourages career advancement and you are the type of person who has strong customer service skills, high energy and appreciates

working independently… look no further!

 

Submit your resume today to:

Human Resources at hr@oene.com

Fax: 617-261-1357

 

Check us out online at www.oene.com

We are an Equal Opportunity Employer

 

NO PHONE CALLS OR RECRUITERS PLEASE!