E-Rate Specialist

The Thomas Group, a top A/E design firm of 200+ professionals is dedicated to providing quality professional services to enhance the environment in which people live and work and is committed to excellence and integrity in serving our clients. We are committed to attracting the best people and providing them with an environment and structure that allows for and encourages limitless professional and personal growth. We seek to realize a fair return for our efforts and provide the opportunity for everyone to share in the prosperity of the firm. With over 40 years of experience and $4 billion worth of construction contracts to date, The Thomas Group has designed and completed hundreds of the best buildings and learning facilities in the Northeast.  We attribute our success to our dedicated and experienced employees that are located throughout our seven regional offices. Working with The Thomas Group provides the feeling of working with a small firm, while offering the expertise and depth of a large multi-disciplined company.

 

Responsibilities: Candidate will be responsible for all phases of the E-Rate Application Process (Applications, Problem Resolution, Reimbursement Forms, Client Communication, etc.) for their assigned group of clients. Other responsibilities include, but are not limited to, coordinating with clients, vendors, the Schools & Libraries Division, etc. to gather information and resolve problems, researching missing reimbursements, tracking all related data and correspondence, reviewing relevant websites on a daily basis for program updates, providing continuous support to all clients, completing various project assignments that occur during the growth and development of Thomas Communications & Technologies, developing new ways to improve existing procedures - this includes creative thinking in order to discover ways to save time, money, etc, complete additional duties as directed by supervisor.

 

Experience Requirements:  Candidate must have experience with Microsoft Word & Excel.  Familiarity with the Telecomm Industry or experience with the E-Rate program or Microsoft Access would be helpful but not necessary.

 

Skills Requirements:  Candidate should be detail-oriented and motivated with strong organizational and problem solving skills.  Candidate must be able to work well in a team setting and communicate well with coworkers and clients.

 

Degree Requirements:  Three to four years related experience and/or training, or equivalent combination of experience and education. Bachelor’s degree preferred. Experience with Microsoft Word and Excel required. Familiarity with the E-Rate program or Microsoft Access a plus.   EOE W/M/V/D