IT Help Desk Technician

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Our Ocean Township, NJ office is seeking a team-oriented, hands-on Help Desk Technician who thrives in a fast-paced, challenging environment. Fast learners with sharp quick minds are valued at dlb. Life-long learning and continuous improvement are part of our culture.



Responsibilities Include:

- desktop & laptop setup / deployment / troubleshooting

- computer support for the office and remote users

- work with senior level technicians to deliver software / hardware upgrades or implementation

- involves some daily routines

- tracking requests and documenting resolutions

A college degree is required for this position.

Skills Required:

- broad knowledge on Windows XP and Office 2003

- basic knowledge on TCP/IP network

- basic knowledge on Windows domain

- some knowledge on computer hardware

- positive attitude for supporting internal staff – personable

- able to troubleshoot over the phone

- good communication skills

- excellent documentation skills


DLB Associates is a Consulting Engineering Firm licensed and working in 49 States. Through a structured approach incorporating a rigorous needs assessment, dlb ultimately provides value added results for our clients above and beyond their expectations.



Some of the more typical services that we provide are as follows:



• HVAC

• Lighting

• Plumbing

• Fire Alarm

• Refrigeration

• Construction Administration

• Fire Protection

• Commissioning

• Electrical

• Full service program management

 

 

Full time employment offers a competitive salary and comprehensive benefits package.



Please visit our web site www.dlbassociates.com for additional information regarding our company.



EOE