Computer Help Desk Administrator

Rapidly growing Ft. Lauderdale-based company has an immediate opening for a responsive and highly knowledgeable individual to handle the organization’s help desk function.

 

Duties for the diverse and unique position include but are not limited to:Establishing and handling the help desk system for task management and trackingDay-to-day processing, troubleshooting and resolution of software/hardware/network issuesPerforming a variety of technical tasks in the installation, diagnosis, repair and maintenance of all components in the computer systemSupporting staff, computer users, supervisors, and management to determine requirements for new hardware and softwareCreating long-term strategies for growth and maintenance of the help desk functionCoordinating installation of hardware and software and implementation of procedure changes Maintaining accurate and current records on repair, installation and removal of equipment

 

The ideal candidate for this position will be able to work in a hectic, team oriented environment and be comfortable handling on-call duties and responsibilities.  Strong benefit and compensation package provided.  To apply, forward resume in confidence to: diane.hta@fdn.com

EOE