Dispatcher

Ensure quality service delivery, dispatch and scheduling. Serve as an interface to our Dealer and Sales teams.

Schedule and dispatch to meet the varied needs of our Dealer network
Maintain primary knowledge base of special agreements, track performance and implement corrective measures to address problems
Ensure consumer and automobile dealer requests are processed accurately and in a timely fashion
Recommend and implement service recovery measures
Field and respond to all inquiries regarding LoJack products and services
Expedite workload in the region
Respond to service complaints and initiates service recovery
Execute task-oriented functions in the department to ensure timely completion

Must have a minimum of 1-3 years of customer service, dispatch & scheduling experience
Microsoft Office, including Excel.
Experience with dispatch and scheduling software preferred.
Must have excellent communication skills.
Must be personable, enthusiastic, assertive, dependable and self motivated, with the ability to work with minimal supervision.


For quick consideration apply here