Service Advisor / Service Technician

The Gillman Companies, a highly successful 68-year old Houston based chain of family owned and operated automobile dealerships seeks experienced Service Advisor and Technicians for Gillman Mitsubishi of North Houston Service Advisor Responsibilities: UCS computer system experience helpful. Greet Customers. Performs thorough walk-around inspection of vehicles. Accurately record customer concerns, and relay this information to technicians. Help customer maintain their vehicle by outlining, and selling needed maintenance interval repairs. Keep customers informed of vehicles progress while in shop Notify customers of changes in promise times Inform customers of future maintenance needs Perform active delivery of finished vehicles, with through explanation of work, and charges. Thank customers for their continued business. Complete all work according to the applicable safety requirements and published procedures. Produce quality work that evidence pride of workmanship Maintain and organize designated workspace Provide the administrative assistance necessary to complete warranty repair orders and other tasks assigned by mgt. Report to mgt. any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its’ personnel, or customers Explains technical diagnoses and needed repairs to non-mechanical individuals which may include other teammates and customers as required Communicates with parts department to obtain parts Examines assigned vehicle to determine if further safety or service work is required or recommended Documents all performed and recommended on the repair orderService Technician Responsibilities: Organizes work by reviewing daily requirements; checking and gathering supplies. Completes vehicle service requirements by lubricating changing filters, tires and belts.  Keeping coolant, window cleaner and tire air up to level. Maintains safe environment, follows standards and procedures. Stores and retrieves vehicles. Updates job knowledge by participating in educational opportunities; reading service publications. Compensation based on experience. Qualifications: Minimum 2 years as an automotive technician. Must to able to problem solve, be self-motivated, results driven, quality focus Understand equipment maintenance and safety management. All applicants must be authorized to work in the USA All applicants must perform duties and responsibilities in a safe manner All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license ALL Applicants must:  Have a valid DL Have a clean driving record Pass drug test Possess a positive attitude Be self motivated Team player Possess honesty and integrity Have 2+ years experience Have strong leadership skills Pay/ Benefits: Medical 401K Drug Free work environment Monthly training classes E.O.E.  We are an equal opportunity employer – M/F