Call Center Representative

Peak Performance is a growing, dynamic leader in the Automotive CRM (Customer Relationship Management) sector.  We have an excellent reputation among the dealerships we serve.  We have maintained a double digit growth rate in of the company's existence and we have big plans for the future. 

 

Dynamic Sales and Appointment Setters are needed!

 

We currently have an opportunity for a several Call Center Representatives in the Northridge Corporate Office.  We are selecting the very best people to fuel our continued growth.  If you have the drive, professionalism and commitment, we will provide the fulfilling challenge.  We offer competitive pay, benefits program including a 401K program with employer match.  Please read the following job description and contact us immediately, with resume, cover letter and salary history, if you think this is the right opportunity for you.

 

SUMMARY: 

 

Under the direct supervision of the Call Center Supervisor, this position is responsible for making outbound calls, conducting surveys and setting appointments for our customers. Incumbents must maintain appropriate attempt level and meet quality standards.

 

 

RESPONSIBILITIES:

 

Make outbound telephone calls, conducting surveys and setting appointments in a courteous and respectful manner

Adhere to company standards and procedures for the types of calls and customer reports

Other duties as assigned 

 KNOWLEDGE, SKILLS & ABILITIES:

 

Excellent verbal communications skills

Good written communications skills

Well developed social skills

Basic understanding of computers and related software