Inside Sales Rep

Inside Sales

 

Key Responsibilities:

The Inside Sales Rep. has responsibility for supporting the direct sales resources of the company. Interacts directly with customers and suppliers. Performs detailed follow-up on issues related to new business development, existing accounts and customer service. Serves as liaison to other internal departments to enhance the customer experience.

 

Key Tasks:Receives and coordinates all RFQ’s and inquiries Maintains a log of all received proposals & quotations Clarifies the specifications Uses sizing model to determine best offering Reviews final pricing with the General Manager Confirms delivery schedule with engineering and production Generates and submits quotations Document all activities using the company OnRamp software or other required documents. Responds to questions posed by customers, suppliers & engineering Develops and maintains Gantt charts Keeps all parties fully informed during the process Prepares and maintains complete document folder of

all relevant communications and other pertinent information for each part

 

Measurable Criteria:Number of quotes issued Accuracy of quotes On-time performance Maintenance of proposal / quotation logs Booked vs. Shipped GM % Feedback from customers and engineering

 

Education & Experience:2 year college degree preferred Prior experience in a similar position would be an advantage Casting experience Customer service experience Good computer skills, with intimate knowledge of MS Office & Project

 

Other:

Primarily an office position with limited travel