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 Lease End Sales & Service Representative

Details
Country: USA
Location: Michigan-Detroit Auburn Hills, MI 48326
Total applied: 26
Salary/Wage:12.00 - 14.00 USD /hour
Job Category:Customer Support/Client Care
Relevant Work Experience:1+ to 2 Years
Education Level:High School or equivalent
Location:Auburn Hills, MI 48326
Status:Full Time, Temporary/Contract/Project, Employee
Occupations:Call Center
Career Level:Experienced (Non-Manager)
Relevant Work Experience:1+ to 2 Years
Lease End Sales & Service Representative

 



TTi is looking to add to our team of Lease End Sales and Service Representatives!  The successful candidates will be responsible for providing exceptional service utilizing brand enthusiasm and empathy with lease end customers and clients as well as OEM dealers of client’s product line. 

 

 RESPONSIBILITIES:

 

· Present end of term options to customers in a persuasive way to optimize vehicle disposition

· Assist customers in arranging off-lease vehicle purchases using client financial services

· Offer Vehicle Protection Plans to customers interested in purchasing their off-lease vehicle

· Assist customers who are interested in lease extensions or terminating their lease early

· Explain to customers the vehicle inspection and turn-in process

· Meet all customer and dealer promises as it relates to follow up on lease end issues and sales related activities

· Encourage payment of off-lease invoices and if the customer is unable to pay, arrange unsecured loans through client financial services

· Stay abreast of basic product information on OEM products

 

REQUIRED QUALIFICATIONS:

 

Education

 

· High School Degree or GED

 

Experience

 

· Proven phone experience within the Lease-end Services Group or related financial services call center position

 

Ability to work the 11am to 8 pm shift Monday to Friday is required

 

 

To apply for this position please follow this link to our Careers Website:

 



APPLY HERE

- Apply for Lease End Sales & Service Representative

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