42679-Director of Mortgage Sales - Rolling Meadows, IL 60008

 42679- Director of Mortgage Sales – Rolling Meadows, IL

 

Harris N.A. is an integrated financial service organization providing personal, business, corporate and institutional clients with banking, lending, investing and financial management solutions. We are deeply committed to a high performance culture; one that values diversity, continuous learning, employee commitment and community involvement.

 

We are deeply committed to a high performance culture - one that values diversity, continuous learning, a strong incentive and reward for service quality, employee commitment, community involvement and shareholder value.


Responsibilities:
The Director of Mortgage Operations & Relationship Management will ensure that strategies, plans and related processes are developed and implemented to maintain and optimize revenue contribution, productivity levels and customer satisfaction.  The incumbent will be a key member of the Consumer Lending Leadership team.  Specific duties and accountabilities include:
- Lead and coordinate the day-to-day operation of the Residential Mortgage teams to ensure best in class service for clients and sound risk and credit practices for the Bank
- Build, manage and maintain effective working relationships with key leaders within the organization; partner with Sales, Product Secondary Market and Credit on projects and initiatives to ensure profitable business growth
- Lead the implementation and ongoing management of the Correspondent Banking program including ownership of all relationship and sales targets
- Enhance the cross-sell contribution of the team and own the sales targets for the ReadyLine product
- Serve as change agent to ensure department maintains and obtains capabilities necessary to meet Bank, Secondary Market investor and regulatory requirements
- Maintain a network of strategic relationships in order to understand the competitive environment, current and emerging market issues and to identify new business opportunities and potential partners/alliances
- Accountable for end-to-end mortgage lending process and customer experience, ensuring the alignment of crucial business processes between sales, underwriting, secondary market and servicing, including the identification and implementation of improvements to enhance efficiency and effectiveness.
- Establish a sales and service culture and work environment that mirrors a “best in class’ company focused on attracting, retaining and motivating a high caliber of skilled professionals to deliver against the goals of the business

 

 

Knowledge & Skills:

- Proven leader with demonstrated ability to develop strategic vision and implement processes necessary to meet objectives
- 10+ years mortgage/banking experience
- Business Degree in Finance, Business Management – Graduate Degree or equivalent experience preferred
- Official Credit Certification required
- Excellent communication skills – written and verbal
- Strong interpersonal skills and ability to influence positive outcomes with all business partners – internal and external
- Effective Change Leader – demonstrated ability to proactively manage opportunities and act as client and company advocate
- Confident, motivated individual that thrives in a dynamic environment, able to interact constructively with clients and all levels of the organization



We reward our talented professionals with a base salary and competitive compensation package, life, health, dental, pension plan, 401(k) and an exceptional working environment.

 

 

To explore this opportunity to join Harris N.A., visit our website and apply for position #42679 at www.harrisbank.com