ASSISTANT MANAGER I - LODI

Union Bank of California

Job Summary
Provide primary shift leadership within a seven-day banking schedule and support the office manager in the attainment of Bank strategic objectives.  Supervise and coach the sales team in the absence of the Branch Manager.  Develop customer relationships to increase deposit and consumer loans, which will require flexibility and creativity to maximize new business opportunities in a highly visible environment.
 
This level is limited to In-Store offices only.


Major Responsibilities
Support the branch manager in the execution of duties and perform as primary officer as required.
 
Implement branch sales plan, develop branch staff and lead sales activities to achieve branch sales and profitability goals.
 
Administer Bank personnel policy and programs.  Participate in recruiting activities for branch.  Assist in the development and training of personnel, including performance reviews, giving constructive feedback, and administrating corrective action processes.
 
Maintain personal banking skills and provide leadership in each of the bank's critical customer contact areas.  Complete customer transactions at the "teller" window, sell and cross-sell effectively all consumer banking products and services, and proficiently perform aisle selling activities.
 
Ensure that the office is operating in a safe and effective manner and that employees are trained in Bank safety and security policies relating to branch safety, emergency preparedness, and robberies.
 
Ensure that all communication emanating from branch is correct in form and content.  Be a personal example to staff of professional conduct and commitment.
 
Assist in managing branch to Quality Service Program expectations.

Requires a thorough knowledge of all Bank products and services, as well as effective communication and sales abilities.



A strong background in operations and/or financial services (to include consumer lending) is preferred.  2+ years of banking experience required.