Administrative Position in Investments

JOB RESPONSIBILITIES:The Sales and Service Specialist Coordinator directly supports the sales, service and investment efforts of PNC Wealth Management by providing day-to-day specialized administrative support for high net worth clients. Assists Wealth Management with the establishment of new accounts and/or Investment Advisors with daily administrative and investment process. Assumes responsibilities for non-routine and the most complex accounts. Monitors, identifies and tracks trust and investment accounts for overdrafts and reviews with officer for correcting. Provides operational support/account maintenance to Managers, Advisors, Client Development Officers or Relationship Managers with regard to PNC Advisors products. Assists in the processing of payments and/or disbursements, obtaining and forwarding information to/from clients, coding accounts and monitoring data. Initiating follow up as required. Assists in the research and development of operating procedures to resolve recurring issues. Acts as a liaison with operations and other support areas. Provides quality client service by responding to client inquiries and researching and resolves problems in a timely manner. Answers written correspondence, handles telephone inquiries and other miscellaneous routine requests. Verify with clients that all requests have been satisfied. Provides Trust Administration and Investment support in compliance with PNC procedures. Prepares documents necessary to present account information to Trust and Investment Personnel. Provides and performs special support functions in department special projects. REQUIRED SKILLS:Generally requires 6 years in a financial /banking or investment industry. Client service and/or administrative background preferred. Demonstrated knowledge of appropriate investment products, terminology and administrative process.Broad knowledge of accounting, general business practices/procedures and bank systems/products. Must understand strategic business plan. Effective analytical skills required. Proficient PC/microcomputer and organizational skills required. High school diploma or equivalent required. Interested individuals please submit your resume by selecting the "Apply Now" button. By selecting the "Apply Now" button you will be linked automatically to PNC's website to submit your resume. This is not, in and of itself, an application for employment. After your resume is submitted, it will be available for review and consideration by the recruiter for this position. If you are scheduled for an interview, you will be asked to complete an employment application at that time. Company: PNC Bank Location: Philadelphia, PA 19103 Status: Full Time, Employee Job Category: Administrative/Clerical Career Level: Experienced (Non-Manager) Reference Code: 476885 PNC offers an exceptional array of benefits, a competitive salary, a 401 (k) saving plan and an environment that offers not only support, but intellectual challenge and reward as well. For additional information, please visit our website www.pnc.jobs. We are an EOE, Drug/Smoke-Free Employer. M/F/D/V/SO.