Branch Account Manager - Randallstown, MD # 547 *

Citi, the leading global financial services company, has some 200 million customer accounts and does business in more than 100 countries, providing consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, and wealth management. Additional information may be found at www.citigroup.com or www.citi.com Citi Inc. and its subsidiaries ("Citi") are equal opportunity employers M/F/D/V and do not discriminate on the basis of any legally protected status or characteristic.CitiFinancial Branch Network provides community-based lending services such as bill consolidation, debt refinancing, sales financing, home equity, home improvement, and other personal loans primarily through a branch network of approximately 2,500 offices in the US and Canada.  We employ nearly 15,000 people and serve approximately 10 million customers. The Branch Account Manager often has initial and frequent contact with customers.  Key responsibilities include selling loans and insurance products, making recommendations of credit worthiness, closing the sale, recommending solutions to difficult delinquent accounts, performing administrative tasks (such as cash drawer management, answering telephones, routine typing, ordering supplies and paying bills), and servicing accounts. “The minimum qualifications for this position include:” High school diploma or equivalent.  Requires three or more years of directly related sales experience in a similar industry.  Effective communication skills that demonstrate the ability to work directly with people in a customer service capacity.  Familiarity with PC-like hardware/software, including use of PC keyboard and mouse.  Availability to work flexible hours.  Basic knowledge of accounting is helpful. Qualified applicants will be required to take a Pre-Employment Assessment Test before moving to the interview stage.  External applicants selected for interview will be required to complete an employment application to include education and employment history.