Branch Manager - Bank

This position is located at the Darien Bank and Trust, a division of Connecticut Community Bank, N.A. 





SUMMARY

Under the direction of our SVP, Retail Banking, this position manages and oversees the operations of a full service branch.  Ensures the branch operates efficiently, smoothly, and economically in compliance with established Bank policies and operating procedures. Responsible for deposit growth of branch; focusing on new business, deepening of existing relationships, and the retention of existing customers.  Also responsible for increasing fee income and maintaining expenses.


Perform business development activities including weekly outside calling, development of sales tools such as business correspondence to promote the bank’s products and services, and development of a sales culture within the branch.

Attends and is actively involved in a local organization as representative of the market.

On a quarterly basis, coordinates and executes sales activities to gain more branch exposure, new customers and as a result, more deposits.

Organizes, coordinates and oversees the ongoing activity of the branch.  Monitors teller and customer service operations and take steps necessary to promote branch effectiveness in conformance with bank goals and objectives. Is fully trained and aware of all daily branch operations.

Implements, and insures compliance with policies and procedures including BSA and Know Your Customer policies.Ensures monthly Branch Manager Checklist is completed and verifies monthly audits are performed, logs are maintained, security devices are working properly, and teller differences are kept to a minimum.

Reviews daily overdraft reports and is responsible for making decisions within authorized limits. Responsible for resolution of outstanding overdrafts.

Maintains open lines of communication and ensures staff is updated on internal policy and product changes as well as regulatory and related developments. 

Interviews applicants and makes hiring decisions. Conducts periodic performance reviews and makes salary recommendations and/or recommendations for disciplinary action.

Monitors discretionary expenses at the branch level.

Keeps abreast of industry activities through attendance at various seminars and workshops; monitors industry publications for relevant banking information.

Performs various other duties as they arise to ensure the proper operation of the branch.

 EDUCATION AND EXPERIENCE


Bachelor’s degree level of education or its equivalent in retail management course work. experience and related training.  Five years experience in branch operations / management including supervisory experience.  Proven management, customer service, and problem solving skills.  Computer literate. Must be fluent in the English language, both orally and written.




We are an Equal Opportunity Employer M/F/D/V