Branch Manager - Chino Hills

Wescom Credit Union Honored Nationally as One of the 25 Best Companies to Work in AmericaWe are seeking a Branch Manager for our Chino Hills Branch to oversee the operations of a full-service branch office that is open for business seven days a week.  Qualified candidates will ensure quality member service and direct branch activities to achieve credit union goals.  ESSENTIAL POSITION FUNCTIONS:Maintains high level of member service by continually focusing on the service climate in the branch and ensuring the staff’s adherence to the Branch Service Standards. Manages branch staff and directs management activities of the Assistant Branch Manager and Operations Supervisor(s).  Establishes performance goals, allocates resources, and assesses performance of staff. Responsible for the selecting, coaching, evaluating, and developing of all branch staff; focuses on career pathing of direct reports; oversees the training of staff in the areas of member service, products and services, operations, and interpersonal skills.  Ensures training objectives are met, including regulatory training, and Wescom University core curriculum is completed by all employees. Develops annual goals for service, growth, and other key areas for assigned branch. Attracts new members and manages member and account retention.  Ensures staff efforts are focused on achieving goals and aligned with Wescom’s strategic objectives.  Administers the branch budget and ensures expense control in all areas including salaries and overtime.   Directs branch marketing efforts and provides remote marketing support for credit union products.  Coordinates and/or conducts member seminars. Participates in community events to fulfill our social responsibility to the communities we serve.  Actively participates in Chamber of Commerce meetings and activities as well as CCUL Chapter events. Ensures branch compliance with audit and security standards, policies and procedures and loss prevention measures.   Ensures that the physical environment of the branch is maintained according to Wescom’s standards and the staff’s appearance reflects the desired level of professionalism. EDUCATION AND EXPERIENCE:Bachelor’s Degree and two to four years previous management experience in a financial institutionWe provide equal opportunity employment and do not discriminate against individuals on the basis of race, creed, origin, color, religion, sexual orientation, marital status, age, mental or physical disability, citizenship status, or medical condition.TO COMPLETE AN APPLICATION ON-LINE  Please follow the instructions below (internet access is required): Step 1: Log onto our website at http://www.wescom.org/Step 2: Select Careers at WescomStep 3:  Select Show all jobs  Step 4: Select the position of interest and click applyStep 5: Begin to create your profile and follow the required steps  In the event your qualifications are a match for the position you applied for, a Recruiter will contact you. Your application will remain active for 90 days. Thank you for your interest in joining Wescom Credit Union.  A Rich Heritage In 1934, 13 individuals pooled $65 to create an alternative to the banks. Now, with over 40 branches and more than $3.3 billion in assets, Wescom Credit Union has become the essential banking alternative for more than 280,000 members. Wescom is now among the largest credit unions in the country. As a non-profit financial cooperative, our members are our owners - which means that excess earnings benefit our members, not a small group of shareholders. As an employee you also become a member of this community with a real stake in our future. Growth Means Opportunity We owe our phenomenal growth to our wholehearted dedication to member service and our exceptional working environment for employees. We believe there is a direct correlation between employee satisfaction and member satisfaction. At Wescom, we don't just serve our members; we are part of the same community. The philosophy that governs how we serve our members also governs how our employees enjoy and grow within our working culture. Thus Wescom offers real opportunity for advancement and the benefits you'd expect from an industry leader, including excellent health, dental, and vision coverage, a 401(k) plan, vacation and sick time. Most of our benefits are available to part-time employees. And, a benefit you can't get just anywhere ... special reduced rates on loans, checking accounts, and more! Wescom also gives back. The Wescom Credit Union WeCare Foundation was founded as a charitable, not-for-profit organization formed by employees to help people in need through charitable giving and volunteerism. Through WeCare, Wescom contributes over $100,000 to nearly 20 worthy causes annually. WeCare focuses on identifying and sponsoring volunteer opportunities for employees, as well as providing a vehicle for tax-deductible charitable contributions through payroll deductions, which are in turn matched dollar for dollar by Wescom Credit Union. For these reasons and more, Wescom has been recognized as one of Top 25 Best Medium sized companies to work for in America! For your health: •HMO, PPO*, or POS* •Dental and vision coverage •Paid Sick Leave* -- seven days per year •Flexible Spending Accounts -- set aside   money on a pre-tax basis to pay eligible   health expenses and the employee   premium •Employee Assistance Program --   confidential counseling for personal issues For your life: •Ten vacation days (six for part-time   employees), and four floating holidays* •Nine paid holidays •Corporate Fitness Program with special   rates at major health clubs •Work Life Balance Program •401K, 100% matching up to 8% •Education Reimbursement •Team Award Incentive Program