Business Banking Relationship Manager

Equal Employment Opportunity Citizens Bank of Pennsylvania is an equal opportunity and affirmative action employer. Citizens Bank of Pennsylvania does not discriminate on the basis of race, color, religion, sex, age, national origin, physical or mental disability, sexual preference, gender identity or expression, or status as a special disabled veteran, Vietnam veteran, or other veteran of the United States Armed Forces, or any other protected characteristic. Pay,Benefits, & Work Schedule Hours per Week: 40 Work Schedule: Monday-Friday, 9:00AM-5:00PM Qualifications BS Degree - Business or related (MBA preferred). Minimum of 5 years business development experience. Strong presentation, verbal & written and organizational skills. Credit Experience Preferred. Responsibilities Maintain and execute a relationship plan for a portfolio of business customers. Grow customer relationships by conducting annual financial reviews and finding additional opportunities. In addition, BBRMs are expected to manage these customer relationships through proactively conducting satisfaction check ins and value added updates. Finally, BBRMs will accountable for issue resolution and monitoring unusual account activity. This role is focused on expanding business and personal relationships with the existing portfolio. Individuals must possess strong knowledge of products and services that meet customer needs and expand their relationship with the bank. Daily use of Salesforce for all activities performed by the BBRM is required. Review existing portfolios via Salesforce to determine daily call activities. Structure and submit new loan requests from existing portfolios. Monitor annual renewals/matured loans in the portfolios to make sure renewals are properly completed to avoid customer dissatisfaction. Maintain excellent working relationships with all Business Partners within Citizens Bank. If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=512592-3-173 Search for this position with the Reference Code 340449 entered in the Job Requisition # section of your search. Job Title: Business Banking Relationship Manager Company: Citizens Bank Location: US-PA-Pittsburgh Job Category: Sales/Retail/Business Development Company: Citizens Bank Reference Code: 340449