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Union Bank of CaliforniaInvest in your career. Invest in your future. At Union Bank of California, our people are our greatest asset. We are one of the largest banks in California with a longstanding reputation for professional training and career development. In addition to investing in our employees, Union Bank has established a generous community reinvestment program that works to uplift communities and watch them grow. We invest in a diverse workforce as our employees come from many different backgrounds, bringing with them different experiences and perspectives. Become part of a team where community, diversity, and exceptional service are part of everyone’s job. Invest in you! Manage operations of the branch. Ensure that operating procedures are being followed, and provide guidance and training to branch personnel on operating problems, handling of exceptions and adjustments. Ensure that operating losses are minimized by adhering to policies and procedures of the bank. Ensure that reports and performance reviews are processed in a timely manner. Provide quality customer service at an excellent level. Attain optimum efficiency and productivity in customer service by managing resources and analyzing branch activity. Develop and participate in customer retention program by making customer retention calls regularly, both in person and/or by telephone contact. Ensure that customer problems and complaints are handled professionally, effectively, maintained at a minimum level, and resolved at the branch level to the customer's satisfaction. Promote sales referrals by demonstrating leadership and sales culture. Establish and provide training necessary to perform the job effectively in the technical and product knowledge. Provide cross-training opportunity and direction for skill and career development. Encourage attendance and participation in bank's training programs and teller certification programs. Create enthusiasm and good morale through effective team work and communication with staff. Encourage staff to recognize sales opportunities to cross-sell other bank products. Monitor and control personnel and operating expenses. Participate in local community activities. Perform miscellaneous duties as may be assigned.

5-7 years traditional banking experience. Proficient knowledge of Bank policies and procedures. Ability to motivate staff. Excellent written and verbal communication skills. Strong sales and service attitude.Union Bank of California offers a competitive compensation and benefits package including a 401K plan. Pre-employment background screening is required for all positions. Union Bank of California is an equal opportunity employer.