Capital One Bank Now Hiring Relationship Bankers!
•Location: Houston, TX •Job Status: Full Time, Employee•Job Category: Customer Support/Client Care•Total Work Experience: Less than 1 Year•Career Level:: Experienced (Non-Manager)•Minimum Education: High School or equivalentCapital One Bank Now Hiring Relationship Bankers!Imagine a Fortune 500 company with a real innovative streak. A financial powerhouse poised to redefine its industry. Yes, Capital One has moved into the world of retail banking! Capital One Financial Corporation is a holding company offering an unmatched range of financial products and services to consumers, small businesses and commercial clients. With over 700 branches, our footprint includes: New York, New Jersey, Connecticut, Texas and Louisiana – and our ambitions are truly national. So what does this mean for you? How about the chance to excel in our supportive, team-oriented environment. To be challenged to advance your skills alongside the brightest talent in the business. And to take on important responsibility from day one while building a rewarding career – all with a fast-growing industry leader. Job Function: The Relationship Banker I is primarily responsible for direct selling of our consumer and small business products/services to existing and new customers. Job Responsibilities: This is a multi-incumbent position. Assigned duties and percentage of time performing these duties may vary slightly depending upon utilization with the assigned market. 60% • Meets with prospects and customers through outbound calling efforts, branch referrals to specialist areas such as Investments, Private Client Group, Small Business, etc to discuss and sell banking products. • Uses sales skills and tools to analyze and determine customer needs. Recommends and sells appropriate solutions (consumer and business) both in person and on the telephone. • Profiles customers using open-ended questions 15% • Maintains a working knowledge of the complete line of products and services offered; taking responsibility to keep up to date and request assistance for further development needs. • Researches and answers customer inquiries and requests regarding accounts, products, rates and services. 15% • Coordinates and leads any training and sales meetings as requested. • Acts as a back-up to the Assistant Branch Sales Manager/ Branch Sales Manager as requested. • Assists in business development/calling efforts as requested. Attends business receptions and outside customer functions as requested. 5% • Performs servicing duties: greets customers/prospects in the lobby and on the phone, researches customer inquiries, orders checks and/or debit cards, returns phone calls, accepts and forwards wires, and other customer originated servicing needs with the intent of enhancing customer retention and exploring additional sales opportunities. 5% • Ensures all audit and security policies and procedures are followed in accordance with bank policy and federal regulations. Basic Qualifications: • High School Diploma. • 6 months customer service experience • 6 months sales experience Preferred Qualifications: • College degree in business or marketing preferred. • 1+ years (s) of banking experience to include performing loan packaging/lending experience and overall knowledge of banking office operations. • 1+ years experience in customer service and sales in a banking environment or equivalent work experience • Lending School Certificate • Group 1 Insurance license preferred • Demonstrated sales skills associated with cross sales, packaging products, identifying customer needs and overcoming sales objections. • Demonstrated ability to close sales and establish sales appointments over the phone. • Demonstrated ability to achieve sales goals • Basic understanding of Accounting. • Working PC skills to include related software products including Microsoft Office. • Demonstrated interpersonal skills with customers, prospects and co-workers • Excellent written and verbal communications skills. Base Salary $30,000 to $34,000 Incentive plan paid monthly based on sales achieved. Full benefit package available. To apply, go to http://www.capitalone.com/careersUnder ‘Join Our Team’ click ‘United States’, Next, in Requisition ID, please enter '601679'.
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