Collector 1

Job Description: Entry level collector; generally is completing or has completed a collections training program or has equivalent experience. Knowledgeable of company products and services, policies, procedures, collections systems and how to apply this knowledge when communicating with delinquent customers. Understands State and Federal regulations governing collection practices. Knowledgeable of how to interpret and document information from various sources within the company's computer systems. Uses auto-dial system to initiate customer contact and determine reason for delinquency; evaluates customers' financial situations and negotiates terms of repayment to bring account current. May be responsible for skip tracing and/ or collateral analysis. Refers more complex issues to higher level Collections staff.Wells Fargo Auto Finance will be hosting an Open House on Thursday, 5/15/2008 from 9:00 AM - 3:00 PM conveniently located at 301 W. Warner Rd. Suite 124 Tempe, AZ 85284 (SE corner of Warner & Kyrene). Bring a copy of your most current resume. Minimum Qualifications: Selected candidate must possess the following: 1. Excellent customer service and sales skills 2. Strong verbal and written communciation skills 3. Strong research, negotiation skills, and computer navigation skills 4. Proven track record of achieved results Preferred Skills: Bi-lingual ability is a plus (English/Spanish)Auto Finance expereicne How to Express Interest in This Job: Wells Fargo invites you to apply for this job at https://employment.wellsfargo.com/psp/PSEA/APPLICANT_NW/HRMS/c/HRS_HRAM.HRS_CE.GBL?Page=HRS_CE_HM_PRE&Action=A&SiteID=1&Opening=3218754 We do not acknowledge the Online Application.WELLS FARGO IS AN AFFIRMATIVE ACTION AND EQUAL OPPORTUNITY EMPLOYER M/F/D/V. Email this job |