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 Collector - Consumer Purchase

Details
Country: USA
Location: Maryland-Baltimore Cockeysville, MD 21030
Total applied: 1
Job Category:Customer Support/Client Care
Relevant Work Experience:Less than 1 Year
Education Level:High School or equivalent
Location:Cockeysville, MD 21030
Status:Full Time, Employee
Occupations:Call Center;General/Other: Customer Support/Client Care;Retail Customer Service
Career Level:Entry Level
Relevant Work Experience:Less than 1 Year
Collector - Consumer Purchase

Do you have a desire to excel and grow with an industry leader? West Asset Management is one of the top 10 collection agencies in the U.S. and a division of a $1.2 billion teleservices company.



Responsibilities include complying with all specified FDCPA, state, and city laws and provisions, as outlined in the FDCPA training, the West training program and the FDCPA test; working the accounts of the assigned collection file per work standards; collecting assigned budget on a monthly basis, collecting as many overdue accounts as possible; making arrangements with debtors to pay debt in full or to set up the best possible arrangements; documenting all collection activity in the FAC system in a concise and accurate manner; correcting any deficiencies or oversights as outlined by supervisor, Collection Manager or Operations Manager during telephone monitoring, file activity or production reviews; maintaining good public relations; and performing other duties/responsibilities as required.

QUALIFICATIONS:
High school diploma or GED Minimum six months collection or customer service experience preferred Candidates need to successfully meet the requirements of the specific project or position (inquire with Human Resources) and obtain an acceptable score on job-related assessments Must successfully complete and pass the FDCPA test May be required to undergo and pass applicable background checks Knowledge of a suite of office software packages

West Asset Management offers competitive pay and a comprehensive benefits package. Interested individuals should Click here to apply online today! To locate this position on our careers website click on Search Jobs, enter 415313 in the space provided for Requisition Number, and click on Search.

Please send resumes to cockeysvillw@hrworks.com  

Call 888-818-9934 ext. 7077 for more information
EEO/AA Employer

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