Community Banking Manager II

GREAT ACHIEVEMENTS START WITH GREAT LEADERSHIP.

 

· Are you sales-oriented and results-driven?

· Do you thrive on competition and appreciate being rewarded for your contributions?

· Are you a born leader who excels at coaching and mentoring others?

· Do you have a strong desire to be an active partner in building our communities?

 

Sovereign Bank understands. Sometimes you need a dynamic, entrepreneurial environment that encourages you to utilize your expertise to reach shared goals - and ultimately strengthen our team. And now, we have the answer.

 

Community Banking Manager II

125 Broadway

Somerville, MA

(Job ID# 032963)

As team leader of the branch, you’ll manage the delivery of World Class Customer Service and be responsible for the administration of sales, services, operational efficiency and HR management activities to meet bank objectives in a Tier II branch. Develop a culture within the branch in which quality and continuous improvement on all performance accountabilities are understood and utilized by all employees.

 

Responsibilities:

* Oversee the delivery of all Sovereign Bank products and services

* Ensure that customers receive consistent, quality customer service that meets or exceeds their needs

* Meet or exceed assigned branch sales goals

* Analyze branch expenses and implements strategies to reduce overhead

* Identify, pursue and service business sales within defined limits

* Generate additional bank business through in-branch sales and phone sales

* Sell products to meet the needs of customers and prospects

* Participate in branch functions and community activities to promote bank's image and growth ensuring that Sovereign Bank maintains a strong local presence

* Direct the development and implementation and use of productive sales strategies and techniques

* Motivate every team member to promote and maximize sales

* Develop a team spirit among subordinates and supervisors

* Other duties as assigned or requested

 

Qualifications:

* HS diploma or equivalent; college degree preferred

* 3-5 yrs of related consumer or business banking or retail sales management experience desired

* Proven track record in sales management in a financial services environment

* Understanding of competitor products and services

Excellent interpersonal and math skills

* Ability to address groups of people in order to sell bank services

* Excellent leadership and employee development skills

* Ability to supervise and instruct, meet deadlines and to function in a fast-paced and changing environment

* Attention to detail and excellent customer interaction

* Strong PC skills including Word, Excel, Access, PowerPoint and Internet

* Familiarity with local community

* Ability to make independent decisions and utilize sound judgment

* Commercial lending experience desired

 

 

Sovereign Bank Team Members receive:

* Flexible Hours * Medical, Dental, Vision Plans * Tuition Reimbursement * 401K plan * Free Parking * Competitive Pay

 

 

Interested and qualified candidates may apply online at www.sovereignbank.com/companyinfo/careers

Search by Job ID# 032963.

 

 

 

ABOUT SOVEREIGN:

Sovereign Bancorp, Inc., ("Sovereign") (NYSE: SOV), is the parent company of Sovereign Bank, a financial institution with $85 billion in assets as of December 31, 2007 with principal markets in the Northeast United States. Sovereign Bank has 750 community banking offices, over 2,300 ATMs and approximately 12,000 team members.  Sovereign offers a broad array of financial services and products including retail banking, business and corporate banking, cash management, capital markets, wealth management and insurance. Sovereign is the 18th largest banking institution in the United States.  For more information on Sovereign Bank, visit or call 1-877-SOV-BANK.

 

We value the advantages afforded only through a diverse work force and encourage all to apply. EOE M/F/D/V