Credit Card Product Manager

Welcome to excitement and opportunity. Welcome to Toyota Financial Services (TFS). If you're a motivated individual, then TFS is the destination you've been looking for. Since 1983, TFS has grown from a small company of eight associates to more than 3000, with over $70 billion in managed assets, serving 3 million customers under the Toyota Financial Services and Lexus Financial Services market brands. At TFS, tomorrow means rising to the challenges of a changing marketplace by promoting a high-performance culture that will allow us to develop better solutions, programs, and services for both existing and new customers. Our commitment to delivering extraordinary customer care creates the trust and loyalty that drives our business. To make your mark as the Toyota Credit Card Product Manager you will: -Take ownership of the credit card product and P&L. This includes responsibility for developing and maintaining the business plan and ownership for executing against that business plan. -Leverage competitive intelligence, industry knowledge, and credit card P&L / metrics to determine appropriate strategies to deliver on yearly and long-term objectives -Develop product value proposition and positioning that drives loyalty to TFS/TMS and supports TMS vehicle sales. -Partner outside the bank to develop, execute, and report on portfolio management strategies, including activation strategies, auto purchase strategies, and balance building strategies. -Develop and gain approval on annual and 5-year product and marketing plans. Accountability for hitting growth and expense targets. Manage product budgets and expenses to targets. -Proactively manage marketing campaigns to maximize the value of the portfolio. -Champion and build consensus with TFS, TMS and TFSB Management teams on new programs and ideas relating to the credit card product. -Gain buy-in for strategies from functional managers and present to team, Sr. Management, and the organization at large as necessary to gain support for initiatives. -Lead execution efforts of major product initiatives -Manage the day to day functioning of the credit card team. -Lead product research efforts. Responsible for gathering appropriate feedback on the following: product features, process improvements, customer satisfaction. -Determine the appropriate method of collecting feedback, structuring the surveys, presenting the information to the organization, and developing action-oriented recommendations. Turn the recommendations into results. -Develop business cases and interface with EPM and other cross functional teams to ensure organizational support of key initiatives. -Responsible for designing and developing presentations for a variety of purposes (including associate communications, customer communications, and executive communications). -Responsible for overseeing the data needs of the product and leveraging the data to solve product related problems, determine product positioning, marketing, etc. -Proactive use of data to drive the loyalty objective and to meet the needs of TMS, TFS and TFSB with respect to deriving a greater understanding of the credit card customer. The candidate who fills this position will work a 9/80 alternative schedule which means working 80 hours over nine calendar days, with the tenth day off. The day off will be alternating Fridays. Qualifications TFS is looking for individuals with strong business sense and practical expertise. Successful candidates must have: -BA Business or Marketing Function (or Finance w/ relevant work experience). -MBA preferred. -7-10 years Credit Card Product/Program management experience. -Channel management w/ cobranded credit card issuer experience desired. -Vendor management experience required. - Microsoft office software (Project, Word, Excel, Powerpoint). Toyota Financial Services rewards both individual and organizational results with well-balanced compensation, benefits and perquisite programs. Our associates, our enthusiasm, and our dedication are the foundation of our success. If you are ready for a new destination, we would like to hear from you. EOE. M/F/D/V. To learn more about us, please visit: www.toyotafinancial.com/careers To Apply for this position, please CLICK HERE