Customer Marketing Advisor (Kennesaw)

Sales/Retail/Business Development At Bank of America, we take great pride in creating career opportunities for our associates and we provide them with the tools, training and support they need to achieve their goals. Customer Marketing Advisor (Kennesaw) Job Description: As a Bank of America Customer Marketing Advisor, you would be responsible for accepting incoming customer service calls from our credit card customers and developing a rapport with them to deepen our existing relationship. You would solicit balance transfers from competitors, sell cash deposits into checking accounts and offer supporting credit card products and services. Associates utilize negotiation and judgment skills to determine the most appropriate solicitation for each customer, minimize fraud, while maintaining customer satisfaction and delight. Successful candidates are goal-oriented, flexible and possess strong decision-making skills. Additionally, successful candidates have the ability to navigate several computer applications and the judgment to deviate from standard screens, scripts and procedures when appropriate. Extensive training on products, services and computer applications is provided. Company: Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. The company provides unmatched convenience in the United States, serving more than 38 million consumer and small business relationships with more than 5,800 retail banking offices, more than 16,700 ATMs and award-winning online banking with more than 14 million active users. Bank of America is the No. 1 overall Small Business Administration (SBA) lender in the United States and the No. 1 SBA lender to minority-owned small businesses. Bank of America had over $74 billion in revenues and $21 billion in net income at December 31, 2006. Bank of America Corporation stock (NYSE: BAC) is listed on the New York Stock Exchange. For more information, please go to www.bankofamerica.com Required Skills: Excellent oral and written communication skills. Ability to work effectively in a multi-task, high-volume environment. Self-motivated and results-oriented. Excellent organizational skills. Computer literate To Apply for this position, please CLICK HERE