Customer Service Rep, Bi-lingual

Consider Advance America for meeting your personal and professional goals!

As the nation’s largest payday cash advance company, Advance America continually seeks professionals who care about helping others. The company is an equal opportunity employer and employs a diverse, professional full and part-time workforce that share values such as teamwork, integrity, and respect.

As an employee of Advance America, you'll also find a great retail work schedule, market-competitive benefits, and a team oriented work environment. Working with Advance America allows employees to gain valuable experience in operations management, customer service, collections, marketing, and other skills that can create a pathway to promotions and greater responsibility.



Full Time Customer Service Rep, Bilingual in Spanish PreferredDaily servicing of customers, sales of products & services, loans & repayments, cash handling, collections, maintenance of detailed paperwork, opening and closing of center. 36-40 hours a week with center hours being M-W: 9-6, Th-F:9-7, Sat:9-2. Closed on Sundays. Advance America is the number one payday lending company and offers excellent advancement opportunities. We are looking for a highly motivated career-minded individual with long-term goals, an up-beat personality and a competitive spirit.Qualifications

GENERAL: You must be at least 18 years old. Because of the local travel you need a valid Driver’s License and reliable transportation. Clean Criminal Background EDUCATION: A High School Diploma or equivalent is required. WORK EXPERIENCE: Having a background in a service related field such as retail, collections, banking, restaurant, hospitality, or customer service is required. PERSONAL: Because of the excellence in customer service that we strive for we need people with excellent written and verbal communication skills, management skills, and time management skills. PHYSICAL REQUIREMENTS: Physical demands are those that must be met by employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Advance America does not discriminate on the basis of race, religion, color, national origin, sex, age, pregnancy, disability, veteran status, citizenship or any legally protected category in connection with any phase of the employment process, including, but not limited to, selection, hiring, promotion, termination, compensation, training and benefits. It is also the practice and policy of Advance America to comply with all applicable federal, state, and local laws.

As guidance for daily business, all Advance America employees embrace these values:

Respect Your Customers: Treat them with dignity and courtesy at all times. Respect Your Associates: Treat them as you would like to be treated. Respect Yourself: Work hard & use good, ethical judgment in everything you do. Respect the Law: It is there to protect us and our Customers.

Equal Opportunity Employer
Advance America does not discriminate on the basis of race, religion, color, national origin, sex, age, pregnancy, disability, veteran status, citizenship or any legally protected category in connection with any phase of the employment process, including, but not limited to, selection, hiring, promotion, termination, compensation, training and benefits. It is also the practice and policy of Advance America to comply with all applicable federal, state, and local laws.