Customer Service Representative/Teller

Opening the Door to New Opportunities

 

Sovereign Bank understands. Sometimes you need a dynamic, entrepreneurial environment that encourages you to utilize your expertise to reach shared goals - and ultimately strengthen our team. And now, we have the answer.

 

Customer Service Representative/Teller

Full-time

Sudbury, MA (Job ID# 32306)

 

In this role, you’ll process customer transactions in a timely manner while providing World Class customer service that exceeds customer’s expectations.

 

DUTIES:

* Accurately completes settlements on a daily basis with a minimum of errors and within time guidelines

* Processes ATM transactions and assists in settlement

* Recognizes sales opportunities and cross sells bank products by making quality referrals to team members who are responsible for closing the sale

* Meets teller referral goals

* Understands and complies with audit, regulatory and security procedures

* Assist with training of tellers

* Performs other duties and tasks as requested

 

REQUIREMENTS:

* HS diploma or equivalent

* 1 yr of teller/CSR or cash handling experience in a retail sales environment

* Ability to work independently

* PC proficiency

* Excellent interpersonal and organizational skills

* Retail or customer service experience preferred

 

We show our appreciation with a full range of benefits including medical, dental, vision plans, 401(k), tuition reimbursement and incentive bonus programs.

 

 

Interested and qualified candidates may apply online at www.sovereignbank.com/companyinfo/careers

Search by Job ID# 32306.

 

 

ABOUT SOVEREIGN:

 

Sovereign Bancorp, Inc., ("Sovereign") (NYSE: SOV), is the parent company of Sovereign Bank, a financial institution with $85 billion in assets as of December 31, 2007 with principal markets in the Northeast United States. Sovereign Bank has 750 community banking offices, over 2,300 ATMs and approximately 12,000 team members.  Sovereign offers a broad array of financial services and products including retail banking, business and corporate banking, cash management, capital markets, wealth management and insurance. Sovereign is the 18th largest banking institution in the United States.  For more information on Sovereign Bank, visit or call 1-877-SOV-BANK.

 

 

We value the advantages afforded only through a diverse work force and encourage all to apply. EOE M/F/D/V

 

Learn more at www.sovereignbank.com