Customer Service Supervisor

Company: California Bank & Trust Location: US-CA-Anaheim Job Category: Sales/Retail/Business Development Reference Code: 146533 California Bank & Trust (CB&T) is among the leading banks based in California with nearly $11 billion in assets. With our corporate headquarters located in San Diego, we have approximately 2,000 associates employed at our 91 branch offices and other business units located throughout the state. Starting as a group of individually-owned banks throughout the state, California Bank & Trust has helped Californians and their businesses grow and prosper for over 50 years. And we've grown with California; by combining the responsiveness of a local bank with the comprehensive services offered by major financial institutions. California Bank & Trust is an affiliate of Salt Lake City-based Zions Bancorporation with assets of over $45 billion, whose stock is listed on the NASDAQ National Market® (ZION). Zions Bancorporation is one of the nation's premier financial services companies, consisting of a collection of great banks in select high growth markets. Zions operates its banking businesses under local management teams and community identities through over 500 offices and 600 ATMs in 10 Western states: Arizona, California, Colorado, Idaho, Nevada, New Mexico, Oregon, Texas, Utah and Washington. Zions Bancorporation is a leader in small business lending, and agricultural and public finance. The Corporation also operates several new technology ventures such as Contango and NetDeposit. We have many opportunities both at the Bancorporation and at our affiliates. Wherever you find your fit in the Zions family, we look forward to working with you! Customer Service Supervisor Supervises sales and service staff. Oversees work assignments and workflow. Answers technical and procedural questions from lower level associates. May assist branch managers and supervisors with special projects as assigned. Ensures regulatory compliance. Researches and resolves customer inquiries.Customer Service Supervisor I, N16 - Required Qualifications: 5 years experience in branch operations. 1 year experience as supervisor or team lead. Preferred Qualifications: Proficient knowledge of bank products, operational procedures and practices. High school degree or equivalent.