Fraud and Legal Analyst

 

 

Fraud and Legal Analyst



 

General Summary

 

Handle fraud cases by investigating customer account records, transaction activity, and systems information to determine if fraud has taken place.  Analyze activity to assess appropriate course of action.  Expedite investigations to minimize financial exposure to the bank and customers.  Ensure bank assets are protected, processing and procedures comply with appropriate regulations and that fraudulent activity is minimized through effective investigative techniques and prevention.  Facilitate processing of legal notices including researching account activity. Respond appropriately in compliance with procedures outlined in the Bank’s Legal Processing Manual and in compliance with appropriate laws and procedures.  Ensure bank interests are protected.  Prepare management reports on activity.  Identify trends in activity.  Recommend policy and procedural changes to minimize our exposure.

 

Essential Functions:

 

1)  Manage investigations of internal and external crimes against the bank and our customers.

2)  Recommend procedural changes that reduce fraud risks: identify best practices and industry trends.

3)  Analyze transaction activity to determine exact nature of fraud, and best course of action.

4)  Interact with other banks’ fraud investigators to analyze issues and resolve disputes.  Minimize financial exposure for Midwest Bank.

5)  Manage receipt and processing of legal orders ensuring that responses are provided in a timely manner, and that the bank’s interests are protected at all times.  Document all legal orders received.

6)  Review customer transaction records, account histories and systems archive records to complete research on accounts.  Ensure all research completed in a timely accurate manner, with appropriate responses to courts, attorneys or other designated representatives.

7)  Keep management and relationship officers apprised of all activity, if it is appropriate to do so.

8)  Escalate questionable legal or fraud situations to the VP of Security, attorneys or other management personnel, as appropriate.

9)  Keep branch management staff apprised of trends.

10)  Maintain discretion and confidentiality of sensitive information obtained during the course of processing.

11)  Respond to employees and customers’ legal questions as needed.

12)  Produce statistical reports on legal activity that captures the volume, nature, and financial impact of legal notices.

 

 

Additional Responsibilities:

 

· Additional duties as assigned.

 

 

Qualifications:

 

Ø  Expertise with Fraud Investigations (ATM, Check, and other financial fraud) and emerging trends.

Ø  Knowledge of banking products and services.

Ø  Expertise with Regulation E, Regulation CC, UCC.

Ø  Experience with legal processing and associated laws.

Ø  Knowledge of payment systems and collection procedures.

Ø  Ability to communicate effectively orally, and in writing.

Ø  Interact with financial investigators, legal representatives, and counterparts at other financial institutions.