INTERNAL & EXTERNAL FRAUD INVESTIGATOR TEAM LEADER

Union Bank of California

Invest in your career. Invest in your future. At Union Bank of California, our people are our greatest asset. We are one of the largest banks in California with a longstanding reputation for professional training and career development. In addition to investing in our employees, Union Bank has established a generous community reinvestment program that works to uplift communities and watch them grow. We invest in a diverse workforce as our employees come from many different backgrounds, bringing with them different experiences and perspectives. Become part of a team where community, diversity, and exceptional service are part of everyone’s job. Invest in you!



 

Responsible for managing and conducting internal investigations of operational related issues involving the Bank's clients, their accounts and account activity.  Manage and conduct investigations of operational situations to identify whether wrongdoing has occurred, identify possible corrective actions, anticipate possible regulatory, civil or criminal proceedings and ensure the Bank puts an end to the illegal or improper activity.  Review all operational claims for reimbursement and make recommendations for denying or offering a claim settlement. Responsible for making full use of the Bank's fraud filters, tools and techniques for fraud and illegal act prevention, deterrence, detection and investigation.  Anti-fraud responsibilities include interpreting financial data for unusual trends and following up on fraud indicators.  Achieve the Bank's fraud management goals by taking appropriate action to assist in the mitigation of Operational Losses bank wide.
 
Provide functional support and management direction to subordinates.  Establish performance criteria and evaluate staff in conjunction with established policy, the Bank's liability and position in regard to operational losses.  Ensure subordinates are dedicated to the single mission of reducing the incidence of fraud through prevention and education and by responding appropriately to alleged suspected or detected frauds.  Maintain a fluid training agenda to ensure subordinates possess sufficient knowledge of applicable laws, bank policies and procedures, and technical aspects of the Bank's business so that he or she can fully understand the nature of any and all allegations. 
 
Ensure all information relating to any and all operational investigations are maintained in an operational loss database, which provides for analysis of losses by type, frequency, geographic, business unit and action taken. 
 
Responsible for managing and responding to all operational related claims. Take steps to preserve client confidentiality and any and all information relating to the investigation. The investigative process should reflect objectivity and fairness from start to finish and consider all relevant issues and perform a risk analysis before recommending action.  All types of investigations need to be prepared with an outline and a time-line for completion.  Responsible for managing recovery efforts on all potential and actual operating losses.
 
Responsible for managing and serving as liaison with offices, Corporate Security, other units of the Bank, Legal, clients and non-clients, outside legal counsel and other financial institutions.
 
Assist management with providing bank wide management direction and support with improving internal controls, determining the degree of organizational operational fraud risk. Responsible for preventing operational fraud and fraud abuse both internally and externally through education and awareness.
 
Manage and make full use of the Bank's fraud detect/filter systems, i.e. Early Warning, Vector Kite, Deposit Chek, ChexSystems Alert, and the Return Item Notification systems. 















 

***(full description can be provided by recruiter)

Banking experience preferred

Full understanding of BSA/AML regulations and guidelines

Previous fraud investigative experience

Manage and direct a team of investigators to ensure complete and timely case investigations and filing of regulatory reports

Excellent written and verbal communication skills

Previous management experience

Experience with dealing with law enforcement

 

Union Bank of California offers a competitive compensation and benefits package including a 401K plan. Pre-employment background screening is required for all positions. Union Bank of California is an equal opportunity employer.