Loss Mitigation- Loan Officer

Come grow with us! SunTrust Bank is rapidly expanding our Loss Mitigation group and we need you! This position has the primary responsibility to review loan agreements and delinquency arrangements to reschedule existing debt and negotiate payoff schedules with delinquent borrowers to prevent foreclosure. Duties will include researching and resolving various inquiries and problems related to the loan agreements and delinquency arrangements and contacting installment loan/line customers whose accounts are past due and making arrangements with the customer to refinance or modify the terms to make them more closely match the customer’s existing financial situation. Incumbent will also be responsible for providing guidance to prospective applicants who have problems qualifying for traditional loans. Guidance may include determining the best type of loan and explaining the loan requirements or restrictions to the applicants. In addition, the incumbent will evaluate, authorize, and/or recommend approval of real estate loans and advise borrowers on financial status and methods of payment. Processing duties will include interviewing applicants to gather information, investigating applicants’ backgrounds, preparing loan request papers, and ordering reports and vendor documents. Incumbent will review the loan papers to ensure completeness and complete transactions between the loan department and borrowers upon the approval of the loan. Additionally, the incumbent will make outbound calls to customers, send written correspondence, negotiate payment and terms, set up payment plans/arrangements, input data into the system, and accurately complete any paperwork that is required.  Minimum Requirements: * High Schools degree or equivalent. * In-depth knowledge of consumer lending products and credit policy with 1 year underwriting experience. * Demonstrate ability to analyze financial and cash flow statements and tax returns.  * Provide evidence of strong communication, sales and negotiation skills and computer knowledge.  * Detail knowledge of real estate industry terminology and practices and ability to review and evaluate documents.* Professional in appearance & demeanor Preferred Requirements: * College degree in finance, accounting or business. * 2+ years consumer underwriting experience in a fast pace customer service orientated team environment strongly preferred* Bilingual in written/spoken English/Spanish strongly preferred* Prior collections experience strongly preferred* Prior loss mitigation experiences strongly preferred *Multiple positions available1st and 2nd shifts available- all shifts require rotating Saturday hours If you are interested in this, or any other position within SunTrust Bank, please visit our website at www.suntrust.com/careers and reference job #137600. SUNTRUST QUICK FACTS Banking Locations: 1,731 ATMs: 2,532 Employees (FTE): 33,138 Stock Symbol (NYSE): STI JOB DETAILS Job Title: Loss Mitigation- Loan Officer Location: Richmond, VA Position Type: Full Time, Employee Ref Code: 137600 Job Shift: Second Shift (Afternoon), First Shift (Day) Job Category: Banking/Real Estate/Mortgage Professionals Education Level: High School or equivalent Address:Richmond, VA 23224 Contact Information Company: SunTrust BankView all SunTrust Bank opportunitiesLearn more about SunTrust Bank