Midrange Collector - Westerville--Voted #1 Place to work in Central Ohio - 3340

Description:ResponsibilitiesAssociates are responsible for contacting customers with Victorias Secret, New York & Co and Maurices accounts that are between three and six months past due. Midrange collectors manage a queue of delinquent accounts. These individuals are responsible for making payment arrangements with customers by phone and bringing the delinquent accounts in their queue current.Performance measures for this position include, but are not limited to; monthly dollars collected, adherence to the law, attendance, call quality, number of accounts kept from writing-off, calls per hour, promises per hour, customer contacts per hour and payments by phone per hour.About the OpportunityThere is a reason why Alliance Data has been voted one of Central Ohios Best Places to Work 3 years in a row.quite simply..We make it Happen!For our Clients, our Customers and most importantly our Associates. We do this by living our VALUES Work TogetherBuild TrustCommunicate OpenlyInnovate and CreateTeach and LearnGive Back to Our CommunitiesHave Fun!Do you want to make it happen?Training Starts Soon Apply TodayWe offer incentive for excellent performance We offer flexibility in your scheduleWe offer the opportunity to be promoted in 9-12 months after hireWe offer progressive development programsWe offer tuition reimbursementWe offer up to 80 hours back up childcare when you need it. We have online intranet learning opportunities to assist you in your career such as Excel, Word, Leadership classes, Business classes etc. FREE! WE OFFER WHAT YOU NEED IN A CAREERWe are looking for exceptional Midrange Collectors Job ID: 3340Qualifications:Previous collection experience (6mos ) or retail or sales experienceExcellent verbal communication skillsAbility to multi-taskAbility to work independently and team environmentExceptional rapport building skillsAbility to persuade and influenceExcellent problem solving and negotiation skillsExcellent attention to detailExcellent attendanceSkiptrace experienceExperience using an automated dialer systemPrevious call center experience preferredPrevious sales experience a plusGoal oriented, results driven, competitiveSalary/Benefits: Salary commensurate with experienceAlliance Data offers a competitive salary, a comprehensive selection benefit options including 401(k) and employee stock purchase plan.Job Location: Columbus, OHJob Number: 2281Company Profile:Conditions of EmploymentAll job offers are contingent upon successful completion of drug screen and background checks. JOB TITLE: Midrange Collector - Westerville--Voted #1 Place to work in Central Ohio - 3340 LOCATION: US-OH-Columbus/Zanesville JOB CATEGORY: Customer Support/Client Care REFERENCE CODE: 2281